Shay went above very & beyond in meeting my expectations. I will be returning to Big Island Motors because of her!
1/5/2021
Marianne T. VERIFIED CUSTOMER
Outstanding customer service. One of a kind.
1/5/2021
Genevieve A. VERIFIED CUSTOMER
Very pleasant experience with customer service representative
1/1/2021
Fredrick G. VERIFIED CUSTOMER
Every one was great, especially those at the desk.
12/31/2020
David F. VERIFIED CUSTOMER
Good job! Thanks
12/25/2020
Teri /. VERIFIED CUSTOMER
Shauna was wonderful. Thank you.
12/25/2020
Barbara P. VERIFIED CUSTOMER
Great customer service today. Quick turnaround and everyone efficient and helpful.
12/24/2020
Ethel A. VERIFIED CUSTOMER
None
12/19/2020
Henry C. VERIFIED CUSTOMER
Great guy, great service
12/19/2020
Donald K. VERIFIED CUSTOMER
Accommodated me as a walk-in and had all the parts necessary.
12/19/2020
Sarina A. VERIFIED CUSTOMER
Great Customer Service and Servicing of my car repair.
Mahalo, Sarina A
12/18/2020
Jean F. VERIFIED CUSTOMER
Very prompt service is much appreciated
12/15/2020
Jessica S. VERIFIED CUSTOMER
My disappointment is with the condition of your facility and my experience when I went to the parts department to pick up my rubber floor mats that took 3 months to arrive and out of 4 employees only one had on a mask. They also allowed another customer to come in and she too had no mask. There are signs posted outside that said "no mask no service", yet the employees was not wearing it. I thought if I took my car to be serviced who knows if they will wear a mask when they are in my car. So disappointing, had I known this I proably would not have purchased my car even though I really love my palisade. The appearance of your business and employees also represents the quality of service you provide.
12/12/2020
James W. VERIFIED CUSTOMER
Aloha! Actually the service I received on Thursday, 12/10/20 was outstanding as always. However, one of the services I requested was the replacement of my three wiper blades (two front, one back). Because my car is parked in the sun, I do this once/year. I was shocked to learn that the cost of the three blades was $92.55!! One year ago, the three blade replacements cost was $39.21 (December 18, 2019). I understand costs go up, but this seems highly unusual... Do you have an explanation?
Many thanks, Jim Waddington
2018 Crosstrek
****-****-xxxx
12/12/2020
Kuuipo B. VERIFIED CUSTOMER
Great service, thank you!
12/11/2020
Bradley P. VERIFIED CUSTOMER
Thanks
12/11/2020
Lisa B. VERIFIED CUSTOMER
I really appreciate the service!
12/9/2020
Sharon U. VERIFIED CUSTOMER
Big island Motors offers exceptional service. They helped with rental car, were quick to service! And Helier me find my keys! Stacy is the best!
12/5/2020
Edward H. VERIFIED CUSTOMER
Service was timely and all my issues and questions were answered.
Mahalo,
Ed
12/5/2020
Dawn P. VERIFIED CUSTOMER
Very helpful, but mechanic couldnt find sensor light on, so i had to come back again after light went on.i drove 100 ft down the road and it cane on