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Real Reviews from VERIFIED CUSTOMERS
Merlihse E. VERIFIED CUSTOMER
Thank you for the fast service.
12/4/2020
Diana C. VERIFIED CUSTOMER
Mahalo for always being so friendly,accommodating and full of Aloha!! Shayna, Sherry, Clint and the Gang @ Big Island Motors, Mele Kalikimaka to you and the technicians thatvhelp take care if me and my vehicle!!;????????
12/2/2020
Jennifer N. VERIFIED CUSTOMER
All the ladies are very friendly and helpful!
12/2/2020
Rich G. VERIFIED CUSTOMER
Sometimes the best service experience happens when things don’t go according to plan. This is what happened in my case because a part didn’t come in when it was supposed to. Sheri kept me apprised of the situation and was able to reschedule my appointment without any delays, and when I did bring my car in for service everything was done according to the agreed-upon expectations. I appreciated the friendly service at the front desk and the calls in the texts that I received to let me know when my car was finished. Mahalo for the outstanding service.
12/1/2020
Karl C. VERIFIED CUSTOMER
Fast and friendly. Thank you!
11/28/2020
Carol P. VERIFIED CUSTOMER
Everyone is always pleasant and helpful
11/28/2020
Joseph L. VERIFIED CUSTOMER
Shayna was very pleasant and courteous.
11/26/2020
Margaret C. VERIFIED CUSTOMER
Wow you were really quick in completing the service.
11/26/2020
Chandon C. VERIFIED CUSTOMER
Service was quick and fabulous!!
11/24/2020
John M. VERIFIED CUSTOMER
Wow! What a Great Experience with Your Current Subaru Workforce! I bought my new Subaru Forester (the third such model since 2004) and didn't recognize some of personnel since this was a Subaru Recall and have had no problems over four years. Stephaney & her Assistant at your Service Desk, plus the mechanics who helped me set my car's clock as a bonus plus seek Ryan Tanimoto who sold me the last Subaru in 2016 (I've logged only 15,000 miles due to medical problems since then), all were a joy to meet and talk story with. I've had complete strangers approach me and ask how my wife and I like our Forester and I tell them its a great car and sent them to You on Kuakini Highway. Mahalo Nui for Your Service!
11/24/2020
Michael S. VERIFIED CUSTOMER
Great...wonderful staff!
11/21/2020
Nancy B. VERIFIED CUSTOMER
Very good customer service
11/21/2020
Randall E. VERIFIED CUSTOMER
Awesome
11/20/2020
Bernadette W. VERIFIED CUSTOMER
I didn't think I would have to be spending so much money only 5 months after purchasing it from there. That's my disappointment. Other than that Shayna was great.
11/20/2020
Kerry P. VERIFIED CUSTOMER
Wonderful every time !
11/18/2020
Vicki F. VERIFIED CUSTOMER
So very helpful
11/17/2020
Ray T. VERIFIED CUSTOMER
Great service department, friendly and professional staff, with competent technicians.
11/14/2020
Erik S. VERIFIED CUSTOMER
You guys were great. Total professional. Got me in fast, a detailed report of what’s needed to be done. Fantastic. Will see you again for further service.
11/13/2020
Erik S. VERIFIED CUSTOMER
You guys were great. Total professional. Got me in fast, a detailed report of what’s needed to be done. Fantastic. Will see you again for further service.
11/13/2020
Kenneth E. VERIFIED CUSTOMER
Excellent customer service . Thant you Stephanie
11/13/2020