Service was great! Did not have to wait as long as I thought!
5/17/2019
Rajesh S. VERIFIED CUSTOMER
Worst
5/17/2019
Samir S. VERIFIED CUSTOMER
David was awesome and friendly
5/17/2019
Derrick N. VERIFIED CUSTOMER
Was made to feel uncomfortable if I did not choose to purchase services in which I did not come in for. I knew going in that I was on a limited budget so I did t appreciate the persistence.
5/17/2019
James W. VERIFIED CUSTOMER
Isaac is always excellent
5/17/2019
Lillian B. VERIFIED CUSTOMER
I had Jeremiay Holzclaw
5/17/2019
Diandria S. VERIFIED CUSTOMER
Thank you for going the extra mile Jessica and team!
5/17/2019
Melody S. VERIFIED CUSTOMER
David was very helpful, friendly and knowledgeable!
5/17/2019
Jose M. VERIFIED CUSTOMER
Jasmine was amazing, I was greeted once I arrived & took care of my car & Honda of concord is always a joy to work with
5/17/2019
Krista M. VERIFIED CUSTOMER
Daniel was fantastic as always!
5/17/2019
Cynthia W. VERIFIED CUSTOMER
The service was perfect.
5/17/2019
Rochelle B. VERIFIED CUSTOMER
Okay
5/17/2019
Crystal B. VERIFIED CUSTOMER
Mr. Holtzclaw provided outstanding customer service. I am most appreciative!
5/17/2019
Shannon G. VERIFIED CUSTOMER
Issac was our service guy, he was wonderful! So helpful and so on top of things. Awesome to work with.
5/17/2019
Kim G. VERIFIED CUSTOMER
Customer service was great!!
5/17/2019
Jeffrey D. VERIFIED CUSTOMER
I'm not generally one to complain. However I came in for an oil change, tire rotation, recall fix, and to have a rattle under my dash diagnosed and to evaluate a speaker that sounded blown. I was told this would take 2 hrs and planned accordingly as I had my baby daughter with me. I received no updates along the way when things were delayed. In fact, I even had to send a text message to try and figure out the delay, only to get a response that said should be done soon. However, it was not actually soon at all. It ended up taking 3 hrs despite having an appointment. There was no problem with the speaker I was told, and also told the rattle was fixed but it is now actually worse. And now it seems like I will have to come back yet again with the same issue.
5/17/2019
Keyuna S. VERIFIED CUSTOMER
Jessica was very transparent and patient!
5/16/2019
Dwight M. VERIFIED CUSTOMER
Bart did an excellent job today meeting my service needs
5/16/2019
David B. VERIFIED CUSTOMER
Great service today!
5/16/2019
Paula T. VERIFIED CUSTOMER
Bert took time to explain the checklist done on my car. He listened to my concerns about a vibration and, since nothing was found today, offered me the option of leaving the car overnight when convenient for me to do more checking.
My brake pads are beginning to wear and he did not put any pressure on me to have them replaced. He told me to continue to have them checked with my tire rotations. I appreciate to information and the no pressure conversation. He was just extremely professional and helpful.