This was my first visit to this dealership. Cureal Arrington was very professional and provided excellent and thorough customer service from the start. When I told him I planned to wait with the car, he informed me that their shuttle could take me home and pick me up later since I lived close by and since the service/repairs could take a couple of hours. He communicated in a clear and timely manner concerning my car service and answered all my questions.
5/15/2019
Terry R. VERIFIED CUSTOMER
Great job today diagnosing the problem and getting it fixed! Very friendly and excellent service.
5/14/2019
Natalie E. VERIFIED CUSTOMER
I called twice to ask a question about tires I had purchased from Honda in December. I never received a call back so I went to the service depot in person. After waiting about 10 mins a salesperson finally helped me. She was able to make an appt for me. When I arrived at my appt time I was told they would look at my tire and if it needed a patch it would be about 1 hr and 15 mins. I thought that was a little long since I already had an appt but I waited. It took 2 1/2 hrs to patch a tire. This is unsatisfactory.
5/14/2019
Jason B. VERIFIED CUSTOMER
David Iopota was great!
5/14/2019
Venkatesh P. VERIFIED CUSTOMER
Excellent
5/14/2019
Deidre D. VERIFIED CUSTOMER
Mr. Daniel was pleasant and he kept me informed every step of the repairs to my vehicle. Thank you Daniel
5/14/2019
Thomas K. VERIFIED CUSTOMER
Not only do I feel confident with my service experience but I feel like I am treated with individual care. Thanks Brad
5/14/2019
Mae F. VERIFIED CUSTOMER
Great attention and knowledge of the service needs of my car.
5/14/2019
Mary P. VERIFIED CUSTOMER
The Honda Odessy was very comfortable and nice for my trip. Thank you Cullen for all your help and being so nice!!!
5/14/2019
Aj R. VERIFIED CUSTOMER
Cureal did an excellent job!
5/14/2019
John B. VERIFIED CUSTOMER
Bert did a Fantastic Job taking care of me & our vehicle today. I work in customer service too and recognized immediately his cheerfulness and sincere welcome. You’ve got someone who represents your values very well. I don’t have to tell you that taking the car into the dealer can be intimidating but I imagine Bert puts your customers at ease.
5/13/2019
Kenneth W. VERIFIED CUSTOMER
Daniel is both very courteous and knowledgeable; a pleasure to work with.
5/13/2019
Johnny A. VERIFIED CUSTOMER
Excellent A++ service from Jazmin Leon!
5/13/2019
Carolyn K. VERIFIED CUSTOMER
Cereal provided excellent customer service as he always does!He provided information I need in order to purchase maintenance package
5/13/2019
Ankur P. VERIFIED CUSTOMER
Would be my last visit to this service center..had good experiences in past and hence I was going there to service my Hondas... rip off and would pass the buck to different representatives...my advice- find alternative option- any John Doe would be better than this dealership...