Dwain Scheller provided outstanding service on my recent visit. He took every opportunity to answer my questions. He made me feel valued and intelligent even though some of my questions may have seemed simple. Dwain's product knowledge is outstanding and his customer care is exemplary. Thanks Serra Honda, Thanks Dwain.
Sincerely,
John W
1/15/2021
Nancy G. VERIFIED CUSTOMER
I'm not sure who handled me initially, I'm sorry I didn't get his name, he was amazing, very friendly, happy, moved quickly, answered all my questions, very informative. Honda is a very lucky to have this person as an employee!
1/15/2021
William W. VERIFIED CUSTOMER
As always, Dwain did an awesome job!
1/15/2021
Karen H. VERIFIED CUSTOMER
Dwain was very polite and he explained everything that he felt needed to be done in terms I could understand and agreed with. I had total confidence he certainly knew what he was talking about. It was evident he liked his work and cared very much about doing a good job. I also was very aware that he listened to me and responded thoroughly to my questions and his responses were easy to understand, especially for a person who knows close to nothing about cars.
1/15/2021
Christine K. VERIFIED CUSTOMER
Dwain is the absolute best service adviser! I hope that he never leaves!
1/15/2021
Scott A. VERIFIED CUSTOMER
Very professional and customer driven.
1/15/2021
Patricia S. VERIFIED CUSTOMER
I was satisfied with the workmanship, however the whole point in making an appointment was to get in and out and I was there for 2 hours for an oil change. This was quite frustrating.
1/15/2021
Daniel W. VERIFIED CUSTOMER
Great service as always. :)
1/15/2021
John B. VERIFIED CUSTOMER
The service department did good job!
Very professional and friendly
1/15/2021
Dan W. VERIFIED CUSTOMER
Dwain was very friendly and helpful. And he did a good job keeping me informed of the progress of my repair.
1/15/2021
Charles N. VERIFIED CUSTOMER
I always feel completely welcome at your dealership.
1/14/2021
Ben O. VERIFIED CUSTOMER
Efficient and timely even without an appointment. Thank you!
1/14/2021
Robert D. VERIFIED CUSTOMER
Thanks Dwayne! Always friendly and professional service!
1/14/2021
Dan Klyn. VERIFIED CUSTOMER
Excellent service as always
1/14/2021
Ashley B. VERIFIED CUSTOMER
Dwaine made sure everything was taken care quickly and explained it all to me well because I don’t really know about cars! I really appreciated him going above and beyond!
1/13/2021
Jason P. VERIFIED CUSTOMER
Quick, efficient, courteous. As always...
1/13/2021
Megan K. VERIFIED CUSTOMER
Cody was able to communicate all of the information I needed very well.