Thanks as always Dwain. You always are pleasant and helpful.
6/2/2023
David O. VERIFIED CUSTOMER
Thanks
6/2/2023
Skyler R. VERIFIED CUSTOMER
Very professional
6/2/2023
Jeff C. VERIFIED CUSTOMER
Great service and on time.
6/2/2023
Chuck H. VERIFIED CUSTOMER
Great service. Thanks for bring the inside so my wife did not have to walk to far on a hot day.
6/2/2023
Ted C. VERIFIED CUSTOMER
Been waiting 6 months for a part for a recall, Ridgeline rear camera harness. Go in today for an oil change to find out the part was sent back, had been at the dealership for over a month. Advisor claimed she called me. Never received a call or an email or a voicemail. I emailed Cody in April asking if the part had arrived. No response whatsoever. Annoyed. Now I have to wait who knows how long again. Annoyed
6/1/2023
Rick S. VERIFIED CUSTOMER
Thank you!
6/1/2023
Kathleen V. VERIFIED CUSTOMER
Very happy with the service!
6/1/2023
Michael M. VERIFIED CUSTOMER
Cale is outstanding! You are very lucky to have such strong person in his role.
6/1/2023
Gregory N. VERIFIED CUSTOMER
Dwayne scheller made our Honda experience great. He is an employee that Honda should be proud of.
6/1/2023
Mark B. VERIFIED CUSTOMER
Shania was very professional, and took care of all my needs, 100 percent. Thank you
6/1/2023
Robert B. VERIFIED CUSTOMER
Appreciate your dealership —,from the sales department to the service department.
6/1/2023
Todd W. VERIFIED CUSTOMER
Thanks Dwain! Great customer service!
6/1/2023
Robert T. VERIFIED CUSTOMER
Dwaine is my trusted service advisor.
I have come to rely on his experience and knowledge. He is a trusted friend.
6/1/2023
Duane M. VERIFIED CUSTOMER
Great service as usual. Even got a follow up call to see how everything was.
6/1/2023
Margaret L. VERIFIED CUSTOMER
After my service appointment, later that afternoon, the tire pressure light came on steady. The same thing happened last year when I had my CRV in for service and I had to go back three times. The service people would check the tires and each time say “everything seems fine.” The third time, my salesperson got the service manager involved. He said that the service people didn’t recalibrate it and that’s what he had done and that solved the problem. So I will go back tomorrow and request a recalibration that I hope will solve the problem. I guess I will have to remember to request that every time I go in for routine maintenance.
6/1/2023
Steven N. VERIFIED CUSTOMER
Shania was fine.
Bad experience with service manager Jessie.
6/1/2023
Connie H. VERIFIED CUSTOMER
They were very professional. I had a few questions regarding my Honda, and he answered them. I would recommend this dealership.
5/31/2023
Michael V. VERIFIED CUSTOMER
Cale was really fantastic to work with. Very knowledgeable, and really helpful about the planned and recommended maintenance. Really great to work with!
Mike
5/31/2023
Bruce H. VERIFIED CUSTOMER
Dwain is a solid contributor to Serra Honda’s success. His product knowledge and customer skills are remarkable.