They explained everything to me and left me a text message when my car is ready. I was also able to pay online so I could just grab my car and go
6/7/2023
Julia B. VERIFIED CUSTOMER
Phil was super friendly and helpful, really appreciated how responsive he was
6/7/2023
Joel A. VERIFIED CUSTOMER
Even showed me a few unrelated things about my new vehicle (unrelated to reason for visit).
6/7/2023
Barbara K. VERIFIED CUSTOMER
Efficient service and a thorough explanation of what is needed next.
thank you!
6/7/2023
Michael B. VERIFIED CUSTOMER
Parts are ordered....will get van fixed when it comes in...
6/6/2023
Mark B. VERIFIED CUSTOMER
Just right.
6/6/2023
Sonia C. VERIFIED CUSTOMER
I really appreciate a lot they are very professional and friendly I just want say thanks all staff and also the driver s bring me back home y pick me up is something I'm thankful ????
6/6/2023
Rochelle G. VERIFIED CUSTOMER
Very friendly and helpful
6/6/2023
Scott H. VERIFIED CUSTOMER
Cami is always very helpful and goes above and beyond when helping with service requirements.
6/6/2023
Beau B. VERIFIED CUSTOMER
Great experience and got in and out with no issues!
6/6/2023
Chris V. VERIFIED CUSTOMER
Day of oil change that Dwain kindly found to room to squeeze in. No other issues found. Thanks Serra staff
6/6/2023
Caroline K. VERIFIED CUSTOMER
Cami always provides top-notch service. She talked through my vehicle's inconsistent issues with me over the phone a couple of times before I finally decided to bring my Civic in. She takes the time to make sure you feel heard and reassured while still getting you clear answers quickly.
6/6/2023
Phyllis B. VERIFIED CUSTOMER
Again, service was stellar! Car was ready when agreed. So happy I own a Honda! Thanks again Dwain!
6/6/2023
William O. VERIFIED CUSTOMER
Good service
6/5/2023
Molly D. VERIFIED CUSTOMER
1 year ago I had my sunroof serviced for not closing properly and it was repaired. Same problem began to occur again so I brought it in along with other problems. It came back with repairs, but the sunroof was not fully repaired as it was still acting up and the cost for the sunroof repair was double the cost from the previous year. I was told to bring it back in and I did, however, they said it was not doing the problem i reported. I picked it up and drove away to get my daughter from school as I was on a tight time crunch and i tested it and it was behaving like it was before I brought it in (not closing). The mechanic told Cami that it might just be getting sensitive for some reason and said he I would just deal with it if he were me or I could replace it for upward of $3,000. Bottom line, it's not any better than when i brought it in. This same problem happened before so I know it's repairable. I would like my $130 refunded.