It was s very good experience with Philip Price. He was very through with his explanation of the services.He even brought my car into the bay after repairs so I didn't have to endure the inclement weather outside. The shuttle drivers were very pleasant and courteous. I have always had a great experience with Serra Honda. Would recommend them to friends. THANKS SERRA HONDA!!
11/29/2023
Michael Z. VERIFIED CUSTOMER
Dwain always very efficient and has amazing customer service….goes above and beyond!!!
11/29/2023
Terry W. VERIFIED CUSTOMER
Cam did a great job in communication.
Polite , personable, efficient and follow thru.
Tech did a great job completing all the work in a timely basis.
Serra service is head over heels better than the “other” Honda stir in Kentwood.
11/29/2023
Jean V. VERIFIED CUSTOMER
Dwain is very knowledgeable and easy to work with. He provides excellent service and is my favorite service professional at Serra.
11/29/2023
Jennifer L. VERIFIED CUSTOMER
This is my second time working with Dwain. He is fantastic! He goes above and beyond to make sure the customer is satisfied. He was professional, pleasant and got me in and out without any wait.
11/29/2023
Bridget B. VERIFIED CUSTOMER
Paul went above and beyond to help me during my service
11/29/2023
David V. VERIFIED CUSTOMER
You all are the absolute best!! I came in and got an appointment in 2 days when every other dealership seems booked out two weeks. The day of service, Dwain was quick, attentive, and made sure I understood everything that needed to be done. When the shuttle was full, Teresa gave me a ride to work and back. Everything was done on time and communication was excellent.
11/29/2023
Dennis W. VERIFIED CUSTOMER
Dwain is the best!
Always helpful and knowledgeable.
11/29/2023
Vernon A. VERIFIED CUSTOMER
Well done.
11/28/2023
Vernon J. VERIFIED CUSTOMER
Great efficient job!
11/28/2023
Laura R. VERIFIED CUSTOMER
He set up an appointment right away
11/28/2023
Kenneth V. VERIFIED CUSTOMER
Dwain Scheller was once again amazing ????
11/28/2023
Cynthia S. VERIFIED CUSTOMER
Good expwrience
11/28/2023
Gordon S. VERIFIED CUSTOMER
Cale is a great guy and help to us in keeping our 2019 CRV in tip top shape we feel if we can’t trust Cale we can’t trust anyone with the right judgement call as it relates to the care of our Honda CRV
11/28/2023
G T. VERIFIED CUSTOMER
Excellent service as usual - thanks Dwain Scheller!
11/28/2023
Miranda C. VERIFIED CUSTOMER
Service was excellent
11/28/2023
Scott M. VERIFIED CUSTOMER
Larry was great, knowledgeable, friendly.
11/28/2023
Jamie H. VERIFIED CUSTOMER
Camden was very friendly and kept me updated on the status of my vehicle.