Maintenance too pricey near $600 only after 26000 miles.
11/24/2022
Eric G. VERIFIED CUSTOMER
Great as always.
11/24/2022
Mark D. VERIFIED CUSTOMER
I’m a four time Honda owner with three of them bought here. They’ve had my car since Friday with a “check engine” issue. I was told this morning, Monday, that although expensive ($1,900!) it would be done today. I verified at 3:45 they said yes come get it. Uber’ed over to the store and I have been sitting here at least ninety minutes. The service writer came out, blew smoke up my tail about the system needing burping, handed me off to someone else and took off for the night.
11/24/2022
Stephanie Z. VERIFIED CUSTOMER
Professionalism at its best!
11/24/2022
Tari F. VERIFIED CUSTOMER
Jerry is great. Courteous, excellent follow up!
11/24/2022
Ulric J. VERIFIED CUSTOMER
I have brought the car to this shop before fir this same issue:( Monika took the time to ride with me in the car to hear and experience what I was talking about so she could relay to the tech. Issue is now resolved my car rides like the day I bought (6yrs ago).
Thanks Monika your the best!????
11/23/2022
James M. VERIFIED CUSTOMER
My service agent was wonderful as usual. Only change I would like to see at McGrath Elgin would be to retain these service agents longer. They are always top-notch people who are extremely known of Honda vehicles. Just seems like they never stay long.
11/23/2022
Janice M. VERIFIED CUSTOMER
Jerry did a great job. Always personable!
11/23/2022
Jennifer F. VERIFIED CUSTOMER
Gerardo took extra time after my car was ready to show me some tips and tricks, which I very much appreciated.
11/23/2022
Jason H. VERIFIED CUSTOMER
Austin was excellent and thorough
11/23/2022
Kathy R. VERIFIED CUSTOMER
Pricing has escalated for repairs this last year. Never paid so much to keep my car in excellent working order.
11/22/2022
Mary B. VERIFIED CUSTOMER
Thorough explanation of details regarding the service. Found coupon upon request for discounted item of service.
11/22/2022
Thomas L. VERIFIED CUSTOMER
First time in your service department. Outstanding service and attention from Service writer!!
11/22/2022
Michael R. VERIFIED CUSTOMER
Gerardo was very friendly and explained the features of my car that I was not clear on. I was in very hands with him.
11/22/2022
Sara R. VERIFIED CUSTOMER
He was very nice. Kept me informed. I will say this though, free car wash is really not good. Sorry.
11/22/2022
Kenneth S. VERIFIED CUSTOMER
Jerry has been a stellar and helpful guy since my very first service appointment at McGrath.
11/21/2022
Gary G. VERIFIED CUSTOMER
Martin is a very good service writer adhering to the focus of customer care an getting the job done quickly and right. A pleasure to do business with.
11/21/2022
Shem L. VERIFIED CUSTOMER
First time coming here and Jason Goldman made sure I had a great first experience. His positive attitude and outlook was warming when I walked in. He was patient with me and explained things very clearly. I appreciate that. Definitely coming back soon.