Lorenzo made sure I didn’t miss my granddaughter’s basketball
game while my vehicle was serviced. I really appreciated
his concern. Very happy with your service.????
2/23/2018
Nileshkumar P. VERIFIED CUSTOMER
Very nice and humble person. He help me out immediately. He did his job perfectly and satisfactory. I give him 5 stars. Thanks David.
I have only one question that, when ever I have problems in my car , they fix it but after that I had problem with driving seat, which is not moving forward or backward. Then I have to visit again. This happened 3 times in a row. Surprised.
thanks Any way I have to visit tomorrow again for to repair my driving seat.
2/22/2018
Ann D. VERIFIED CUSTOMER
Chris was excellent. He was professional and respected my time limits. I have had many bad experiences at your service center, and he helped make up for those.
2/22/2018
Marie P. VERIFIED CUSTOMER
Everything was handled In a professional manner to my complete satisfaction
2/22/2018
Sue K. VERIFIED CUSTOMER
Chris Houlis in service is a real intelligent, honest & hard working person in the service department. Over quite a few years, he’s my go to person in service. I service my CRV & my husband’s CRV only at this dealership. I request Chris each time I have to bring in one of our cars!!!!!!
2/22/2018
Carlos C. VERIFIED CUSTOMER
Really great staff. Beyond helpful
2/21/2018
Patricia H. VERIFIED CUSTOMER
Lorenzo did a good job while he took care of me as his customer. He turned me over to Chris when he had to leave. Chris handed me my paperwork when my car was complete and left never explaining what the paperwork meant. I even mentioned this to the cashier but she never responded to my statement. When i got in my car i found another piece of paperwork regarding my alignment failed inspection. this practice made me feel that i was not given service that left me completely satisfied let alone feeling like i was the least bit important as a customer trusting my car and ultimately myself to Honda's care.
2/21/2018
Deborah K. VERIFIED CUSTOMER
Very Helpful. Anticipates needs. The only thing that I wish would happen at car dealers; they always find something that they want to do to work on your car. Dave pointed out 4 recommendations in their multipoint inspection to a total of $700! Who can afford that nowadays? Why not come up and say “Hey we found this in our inspection, we have these dealer service specials available if you would like to use it”. I realize it may mean you can’t charge full price but it sure is more customer friendly!
2/19/2018
Howard R. VERIFIED CUSTOMER
Chris and the team provided courteous and efficient service, making for a pleasant experience.
Aferwards, I drove through the car wash, apparently the first time since early fall. I was not aware of whatever changes have been made in the carwash policy. What is the the new procedure and were we given notice of the change?
2/17/2018
James S. VERIFIED CUSTOMER
Don was extremely professional and helpful when it came to making sure I knew what is going on with my vehicle, how to get everything resolved and helped me get a loaner so I could continue to work while my car is being fixed. Great customer service!
Thank you,
James S
2/16/2018
Martin E. VERIFIED CUSTOMER
Good
2/15/2018
Carlo C. VERIFIED CUSTOMER
None at this time
2/14/2018
Dariusz S. VERIFIED CUSTOMER
Great work Chris. Thank you.
2/14/2018
Juan O. VERIFIED CUSTOMER
Thanks for all your services.
2/12/2018
Karen C. VERIFIED CUSTOMER
Everything was great
2/11/2018
Shacko J. VERIFIED CUSTOMER
No feedback on maintenance required, washer fluid not working