I left happy but needed to ask for a car wash. Which Emily did. Was an issue with wheel alignment test which had to be repeated. Had to have an adjustment on a rear windshield wiper. Quoted one price then charged another which was adjusted.
11/18/2022
Lisa K. VERIFIED CUSTOMER
Austin in customer was Awesome!! So polite and professional.
This was my first visit to McGrath and I was very pleased.
11/18/2022
Curt C. VERIFIED CUSTOMER
Jason was beyond kind and helpful. We've been getting our cars serviced at Elgin McGrath for many years and I have to say he is #1 in customer service that we have experienced. Definitely going to request him when we come in for service.
11/18/2022
Michael M. VERIFIED CUSTOMER
My representative was polite and did a decent job. My problem is not with the person it is with the organization.
11/18/2022
E Robert. VERIFIED CUSTOMER
Austin was courteous and efficient and went out of his way to be helpful. I think he deserves a raise!
11/18/2022
Michael A. VERIFIED CUSTOMER
Luis was excellent! Very helpful and explained all issues with my vehicle
11/18/2022
Guadalupe G. VERIFIED CUSTOMER
Thanks Jason Great job.
11/18/2022
Kay B. VERIFIED CUSTOMER
Very good about telling what & why he was doing. Also answered any questions I had.
11/17/2022
Hafiz M. VERIFIED CUSTOMER
Help Ful and Friendly Service Rep
11/17/2022
Ernesto S. VERIFIED CUSTOMER
From beginning to end service was awesome. The information I gained to properly maintain my vehicle was beneficial. Monika and the rest of the Honda Team are best.
11/17/2022
Biman B. VERIFIED CUSTOMER
It was good
11/17/2022
Erich H. VERIFIED CUSTOMER
Love the service jason gives me every 3000 miles i show up..i imagine he will be your service mngr 1 day
11/17/2022
Jesus U. VERIFIED CUSTOMER
I love the service here. thank you guys
11/16/2022
Kristy H. VERIFIED CUSTOMER
Gerardo was very helpful and thorough with his explanations.
11/16/2022
Steve L. VERIFIED CUSTOMER
Tire pressure light is constantly on now. I need to come back in. I was disappointed to discover this after leaving the shop, and they closed before I could get back in.
11/16/2022
Michael V. VERIFIED CUSTOMER
Luis always does a great job. Thank you
11/16/2022
Dwight L. VERIFIED CUSTOMER
Jerry was very nice, accurate in correcting error in vehicle name matched with correct vin. He kept updating me with upgrades and about work being done. Very professional! Thanks!
11/16/2022
Layla E. VERIFIED CUSTOMER
Professional and knowledgeable. Made my visit seamless and no hassle. Friendly, approachable and trustworthy. Hope to see him again during my maintenance visits.
He had a great attitude and enthusiasm. Especially on an early Monday! Kudos to him, and how he represents your company.
11/16/2022
Kumaresan R. VERIFIED CUSTOMER
Overall experience was good.
11/15/2022
Rob U. VERIFIED CUSTOMER
Monika always does a fantastic job.
Keeps me returning
Thanks
Rob