Leroy made me feel comfortable with my purchase. Excellent customer service.
5/5/2018
Judith S. VERIFIED CUSTOMER
Loaner car set up right away. Estimate given and discount found. Fixed additional issue with AC as well. One small thing I want to mention. All pre-sets on my radio stations were changed. Any reason for that? Otherwise very positive experience. Thank you!
5/5/2018
Jonathan O. VERIFIED CUSTOMER
Awesome experience!! Leroy was great. Very friendly and helped answe all my questions. Because of him I’ll be coming back!!
5/5/2018
Matthew A. VERIFIED CUSTOMER
Don’t know why I set an appointment for service. I specifically called to set a time which your team set for 9:45. I arrived about 9:40 and there were a number of cars in front. after a short wait the car in front said she was driving by and needed an oil change.....the service advisor told her no problem they’d take her next in line.
When I got signed in I told the person I had a 9:45 appointment......he said oil changes are first come first served.....I told him that was not what I was told when I made an appointment.....he said sorry that is the way it is.....as I asked why did I make an appointment.....he said management wants you to think you have a time.....I waiting the hour plus but the walk-in was out in 30 minutes
I have been a long time customer and bought numerous cars......will be rethinking where to take my business with this poor service on your part
5/5/2018
Mayank P. VERIFIED CUSTOMER
Good service from CJ Nemec.
5/4/2018
Marcia M. VERIFIED CUSTOMER
Mike Castro was excellent and explained all of my questions
thoroughly! Great service done in a timely manner!
5/4/2018
Carrie S. VERIFIED CUSTOMER
CJ was very helpful. The estimate he provided was accurate and the work was completed
5/4/2018
Diane C. VERIFIED CUSTOMER
Alex was one of the most professional service advisors I have ever encountered. He listened to what I said, he involved me in the engine compartment inspection ( something nobody has ever done). I would hire Alex if I had a business.
5/4/2018
Scott R. VERIFIED CUSTOMER
The problem, engine light, came back on 3 days later, 5/3.
5/4/2018
Mona S. VERIFIED CUSTOMER
Alex was very nice and explained everything.
5/4/2018
Julie G. VERIFIED CUSTOMER
TJ was great and appreciated the effort put in but the problem isn’t fixed. Tire pressure warning light continues to flash.
5/4/2018
John . VERIFIED CUSTOMER
CJ was very helpful
5/4/2018
David R. VERIFIED CUSTOMER
The car look great.
5/4/2018
Sheri N. VERIFIED CUSTOMER
The day after picking up my car we opened the hood and noticed that the battery was corroded very badly. Nothing was mentioned by the mechanic. I have pictures
5/3/2018
Paul E. VERIFIED CUSTOMER
Service was swift, professional, and effective.
5/3/2018
Jeremy T. VERIFIED CUSTOMER
Cj was great, the communication was excellent
5/3/2018
Kathy H. VERIFIED CUSTOMER
George was great
You have met my oil change needs I will return
5/3/2018
Jeffrey B. VERIFIED CUSTOMER
I have always enjoyed the visits there. I enjoy the friendly service personal that you have.
5/3/2018
Michael C. VERIFIED CUSTOMER
CJ was very courteous, thorough and professional. After
having been a service customer for 4 years, I have
come to expect outstanding service. Consequently,
my expectations are high. Pleased to report that today,
CJ, the techs and the admin staff, once again, delivered!