The vehicle was completed within the promised time. The staff was very respectful and polite. I had a great experience again at this dealership.
11/19/2020
Gareth T. VERIFIED CUSTOMER
I was expecting a higher level of professionalism.
Note that the seat was moved during the service as was the light switch setting. Surely it should be a rule that the car be returned in exactly the same state as it was left.
11/19/2020
Peter D. VERIFIED CUSTOMER
Excellent Service
11/18/2020
Jacob L. VERIFIED CUSTOMER
Eric was very kind and apologetic when the maintenance took longer on my vehicle than expect. Explained the situation well and called me with updates frequently. Overall extremely satisfied. Eric is a very kind a passionate employee and I recommend he is recognized for that.
11/18/2020
Richard C. VERIFIED CUSTOMER
Excellent team work
11/18/2020
James S. VERIFIED CUSTOMER
Thank you to J.P. And Norman for all there help I couldn’t ask for more. The service centers is amazing I’ve never seen a service center be so put together and well run so thank you very much!!!!
11/18/2020
Kristin W. VERIFIED CUSTOMER
Erik’s professionalism impresses me each time I visit the service department. He is thorough, patient and I feel like he would help me with any question I may have. Thank you, Erik!
11/17/2020
Jonathan K. VERIFIED CUSTOMER
Another job well done by Bobby and the Bob Baker VW service team! Thanks everyone!
11/17/2020
Scott S. VERIFIED CUSTOMER
Great help and service!
11/17/2020
Bernadette T. VERIFIED CUSTOMER
Colton was very professional and my car was ready in the time he quoted when I arrived. Very satisfied!
11/17/2020
Stephanie N. VERIFIED CUSTOMER
Good service
11/17/2020
Harold B. VERIFIED CUSTOMER
Zach was amazing to work with! I appreciated his honest input, and recommendations regarding the service my car needed! He is a huge asset to your company!
11/17/2020
Scott M. VERIFIED CUSTOMER
Erik did a great job! Instead of a tire replacement he suggested a repair, which only cost $35 and streamlined my visit.
11/17/2020
Jacqueline B. VERIFIED CUSTOMER
Professional as always. Waiting parts.
11/17/2020
Blake S. VERIFIED CUSTOMER
Tanner was so helpful and patient. I had my 16K mile service only 1,500 miles before my 2 year service was due with my full service warranty ending. I had also asked for a cab rattle in the dash to be looked at. He offered to fix the rattle under warranty and give me a goodwill extension for the 20k mile service. The rattle is gone and I’m so glad to get the full benefit of the service. That was so unexpected and nice. Thanks Tanner!
11/17/2020
Lennete S. VERIFIED CUSTOMER
Tanner was very friendly and helpful!
11/17/2020
Dean J. VERIFIED CUSTOMER
The service advisor was great! The two headlamps installed are not pointing in the same direction. The effect being it appears only one headlamp is actually working. Disappointing coming from an actual Subaru service center. Wouldn’t be surprised had I taken it to some other mechanic. Not the end of the world. Thanks!
11/17/2020
Elizabeth K. VERIFIED CUSTOMER
Always great service here!!
11/15/2020
Chris F. VERIFIED CUSTOMER
Bobby is great
11/14/2020
Brandon H. VERIFIED CUSTOMER
Zach was very professional and made suggestions that I ended up taking him up on.
Excellent work.