Wonderful guest service.
Norman Amabile was very helpful, answering
the questions I had about the timeline of my
Vehicle’s services.
Tanner Knapp was the service advisor that checked
In my Forester for service, he was also very nice.
11/14/2020
Lily L. VERIFIED CUSTOMER
Bobby was exception again in servicing my Passat. Treat me very friendly and personable, but with a professionalism expected from an excellent service person and a gentleman. ????????
11/14/2020
Tina B. VERIFIED CUSTOMER
Bobby was great and very helpful. I showed up with no appointment time with a engine light on and needed the car fixed but realized it may not happen in one day. Bobby called a car rental place for me but was able to fix my car in one day and I really appreciate his dedication and wonderful customer service. This dealership has earned my business for good.
11/14/2020
Michelle G. VERIFIED CUSTOMER
Great service
Thanks!!!
11/14/2020
Barbara K. VERIFIED CUSTOMER
Car was ready when promisedc! Thanks for car wash also!!
11/14/2020
Danny S. VERIFIED CUSTOMER
Nice guy and very professional. Entire experience was great!
11/14/2020
Steven H. VERIFIED CUSTOMER
Hi,
The service part of the experience was very good.
However, the promised car wash was not so good.
The last time we had our car washed at Bob Baker, the tires were clean and black. yesterday it appears that they weren’t even touched.
I know this is not your core business, but as a new customer it puts a bitter taste
to the post maintenance car pick up experience.
11/13/2020
Hank G. VERIFIED CUSTOMER
Outstanding
11/13/2020
Marco A. VERIFIED CUSTOMER
Easy to schedule an appointment, very polite and courteous staff, facility was very clean and safe.
11/13/2020
Jeffrey S. VERIFIED CUSTOMER
Julian is awesome!
11/13/2020
Paul S. VERIFIED CUSTOMER
It was a pleasure dealing with Erik. He is knowledgeable and made sure my vehicle was serviced promptly, washed and delivered back to me.
11/13/2020
John K. VERIFIED CUSTOMER
Well organized
11/13/2020
Karen F. VERIFIED CUSTOMER
Tanner was awesome! He answered any questions I had, fulfilled the recall requirement and was able to get my car done rather quickly, I was surprised! Great turn around!
11/13/2020
Valerie S. VERIFIED CUSTOMER
Subaru has been an outstanding service provider with friendly, professional staff & excellent workmanship. I am relieved to know I can trust my car to the dealership & it’s employees. Taking my car to Subaru gives me piece of mind!
11/13/2020
Dave G. VERIFIED CUSTOMER
Zach was fantastic.
11/13/2020
Akiko M. VERIFIED CUSTOMER
I requested that my clock time be corrected. It wasn’t done to my disappointment. I’ll be heading back so that can be done next week.
11/12/2020
Juan B. VERIFIED CUSTOMER
Friendly customer service
11/12/2020
Francisco H. VERIFIED CUSTOMER
Bobby was very friendly and efficient. He's also good at following up for service. I'm the one who delayed service for a couple of weeks.
11/12/2020
Elizabeth M. VERIFIED CUSTOMER
Eric was great!
Despite having booked an appointment for 6 mo maintenance, the car didn’t go back for close to 3 hours after my appointment. This seems unacceptable. But Eric was great!