Zach is an awesome rep and always puts a premium on customer service.
3/23/2018
Heidi B. VERIFIED CUSTOMER
Very nice and courteous. Work done in a timely manner.Rental car was basic but convenient and nice staff there too.
3/23/2018
Melvin B. VERIFIED CUSTOMER
Great service...as always
3/23/2018
Donna L. VERIFIED CUSTOMER
Always have been!!!!
3/23/2018
Nicole G. VERIFIED CUSTOMER
Appreciate the quality service I always get here at Bob Baker.
3/23/2018
Don D. VERIFIED CUSTOMER
Yes! My Service person Zach and service manager Norman went out if their way to help us! It seems that my 2015 Outback had just come out of warranty but they took care of the battery under warranty and not only that Norman the service manager help me call the main office and get a special coupon that help offset the cost of other things as well so 100% satisfied happy Subaru owners!
Don and Irene Dumas
Vista CA
3/23/2018
Cristina M. VERIFIED CUSTOMER
Brent was very professional, knowledgeable and helpful. Thanks!
3/23/2018
Nancy F. VERIFIED CUSTOMER
Brent is friendly and was very helpful.
3/22/2018
Gautham B. VERIFIED CUSTOMER
Quick processing, helpful in explaining the warranty details
3/22/2018
Gene D. VERIFIED CUSTOMER
Very professional, excellent service, keeping us updated the whole time our car was being serviced
3/22/2018
Betty S. VERIFIED CUSTOMER
Zach is always kind and efficient. He explains things well and makes sure everything is done right. He even made sure my Bluetooth was working after the service was completed because he knows I struggle with that. My next car will be a Subaru so that Zach can be the one who helps me. This is really important to me as a single, older adult. I need that person I trust-Zach.
3/22/2018
Stefanie E. VERIFIED CUSTOMER
Joseph was fine. But the car wash situation was less than ideal. It took over 20 minutes to receive our car after paying for our service.
3/22/2018
Todd A. VERIFIED CUSTOMER
JP was super knowledgeable and personal and the estimated service time was accurate...my only complaint is that i requested a vacuum and wash of my WRX yet it was only washed. overall I was very pleased with the quality of service
3/22/2018
Janice A. VERIFIED CUSTOMER
Train all staff more efficiently. Problem with vehicle is still not fixed. Extremely disappointed with Subaru.
3/21/2018
James R. VERIFIED CUSTOMER
Fast and courteous service throughout. Great job, Carlos!
3/21/2018
Robert W. VERIFIED CUSTOMER
Zach always does an excellent job.
3/21/2018
Hsiaowo H. VERIFIED CUSTOMER
William answered all my questions, kept me up to date on the status of the service. He was a pleasure to work with.
3/21/2018
Marti D. VERIFIED CUSTOMER
Zach is always Amazing! I have really enjoyed working with him. He always takes time to answer my questions and explain clearly what the technicians found, what needs to be done and why. I value and very much appreciate his insights. Also, he is very personable and down to earth. Thanks Zach!!
3/20/2018
Donald M. VERIFIED CUSTOMER
Jed was very helpful and the car looks beautiful! This was my first time and am impressed with you Service Dept.