Julian was informative, clear, patient and pleasant. He is worthy of respect and I was happy to be working with him.
3/10/2020
Kevin V. VERIFIED CUSTOMER
Awesome service. Erik was very helpful. He helped fix my clock and reset my tire pressure indicator.
3/10/2020
Aaron E. VERIFIED CUSTOMER
Erik was cool. Give the man a raise :)
3/10/2020
Charles L. VERIFIED CUSTOMER
The service was great. Your shop foreman wrote in my car and diagnose the problem and it was taken care of in the same day. I Collett quality service
3/10/2020
Jeanne O. VERIFIED CUSTOMER
Will was extremely helpful and explained everything everything all the details regarding the recall. I am very happy with the service my car received today. Thank you so much!!
3/10/2020
Justin A. VERIFIED CUSTOMER
The appointment creation website listed Glass Repair as an available option for weekend services. However when I arrived I was told that it was not available on weekends and that I would have to come by on a weekday when the body shop guys are in. This did not hurt my experience, but I think it should be corrected online.
3/9/2020
Marco V. VERIFIED CUSTOMER
Very attentive
3/9/2020
John M. VERIFIED CUSTOMER
Erik was very friendly and helpful.
3/9/2020
Brady C. VERIFIED CUSTOMER
Bobby kept me up informed and didn’t try to upsell me too aggressively. I know there are other things it needs and Bobby let me know about those but he didn’t try and push them. I appreciate that.
3/9/2020
Jessica H. VERIFIED CUSTOMER
Erik was very friendly and helpful!
3/8/2020
Thomas R. VERIFIED CUSTOMER
Julian Perez is a service consultant that is taking care of your clients as needed to maintain a great relationship between your customer and Bob Baker Volkswagen.
Excellent service ????
3/8/2020
Charlotte M. VERIFIED CUSTOMER
Erik was friendly and professional! My service was complete in a timely manner and he called me as soon as it was finished. Thank you!!
3/8/2020
Hillary L. VERIFIED CUSTOMER
Erik was such a pleasure to work with. He was easy to talk to and super pleasant.
3/8/2020
James S. VERIFIED CUSTOMER
He was most helpful and kept us informed.
3/7/2020
Maho J. VERIFIED CUSTOMER
Julian kept me informed on the delivery of my new tires and the reasons for the shipment delays due to weather conditions. I was pleased that he did everything he can to improve the situation. He offered me a discount on the service and car wash, etc. to compensate me for the inconvenience, which I appreciated.
3/7/2020
Nancy O. VERIFIED CUSTOMER
It took too long, ALL day , promised by 5pm and then I still had to wait until 5:30.Staff was nice.
3/7/2020
Alfred L. VERIFIED CUSTOMER
Zachary is a pleasure to work with. Very knowledgeable.
3/7/2020
Ruth C. VERIFIED CUSTOMER
Friendly and fast service. Clean and comfortable waiting area.
3/7/2020
Mary H. VERIFIED CUSTOMER
Please make a change in your records of my phone number ****-****-xxxx. You are sending message to my husbands phone. Please change 3rd request. Mary H