I was completey satisfied with my Tbird but I think you mean to contact my son Jim P
2/2/2018
Carla L. VERIFIED CUSTOMER
My only complaint is that “quicklane” service wasn’t quick at all. 3 hours for a oil change!!
2/2/2018
Joel S. VERIFIED CUSTOMER
I was told 30min waiting time. It was 1:30 min wait time too long for a oil change
2/1/2018
Sean K. VERIFIED CUSTOMER
Dan is the man
2/1/2018
Jesus C. VERIFIED CUSTOMER
Have not receive car back yet, not sure why this survey says post delivery. Insurance also under impression car was completed last week...
1/31/2018
Elaine H. VERIFIED CUSTOMER
Great job. Made it so easy to drop off and pick up the next day. Very friendly.
1/31/2018
Cliff C. VERIFIED CUSTOMER
front brake job on 2007 ford f-150 not completed when promised. Adviser stated Techs were pulled for other jobs at dealer. Tech provided advisor incorrect information regarding resurface of rotors which led to additional delay in completing job. Quick lane mgr needs to be more hands on in making sure jobs are done in a timely manner and that if you only have one brake tech on duty that information needs to be relayed to customer at the begining.
1/31/2018
Devonna T. VERIFIED CUSTOMER
Excellent customer friendly attitude.
1/31/2018
John L. VERIFIED CUSTOMER
I was called by service rep, twice, truck was ready. Upon my pick up service paper work said tires were check, but car computer show opposite, car was then back into service to fix. Service rep said car would have quick was, and it did not. I originally wentg to Fritts for first service, I'm thinking I will try t hem again
1/31/2018
Lydia V. VERIFIED CUSTOMER
Excellent service
1/30/2018
Dawn M. VERIFIED CUSTOMER
Richard had no idea about scheduled maintenance. I told him I needed the 30,000 miles schedule maintenance. He told me that none existed and that the best he could do was an oil change. The day went south from there.
1/30/2018
Virgi1Lio F. VERIFIED CUSTOMER
Richard is knowledgeable, courteous and trustworthy,
1/30/2018
Linda D. VERIFIED CUSTOMER
None
1/29/2018
Gloria P. VERIFIED CUSTOMER
Very helpful on getting our vehicle in and out very quickly
1/29/2018
Sarah L. VERIFIED CUSTOMER
Please call my husband as he is the dealing with our vehicle and your service. His contact number is ****-****-xxxx
His email is
After receiving our car back from our last visit he noticed a scratch on the top of our car that appeared as though some object was sat on top of the roof of the car. This was a new vehicle purchase and he has had to drop it off about 4 times already and we have not even had the car a full 2 months. /:
1/29/2018
Karama R. VERIFIED CUSTOMER
I asked about 75,000 service and I don't feel like the rep knew what she was talking about. She called and said my vehicle was ready and I said I would be down then she said oh there are two recommendations: flush transmission and change cabin air filter. I told her I thought that the cabin filter was changed the last time I came in for service. I didn't get a response so I go to sign my receipt and it says I need the engine air filter, which I would have had changed.
1/29/2018
Thomas S. VERIFIED CUSTOMER
Dan has always provided the highest level of service for both my personal vehicles and my commercial fleet.
1/28/2018
Jorge T. VERIFIED CUSTOMER
Great customer service and fast.
1/27/2018
Sandi H. VERIFIED CUSTOMER
I love that I am treated like family whenever Dan helps us with our vehicles needs. Everything gets done diligently and quickly.
1/27/2018
Isaiah M. VERIFIED CUSTOMER
It was good but a lack in true examination and communication depreciated the experience. Communicate building to building and do what you said to costumers and actually look at the vehicle-driver info including the sale day and the experience could be better