Very polite people but I definitely would not call it quick lane. I was there for three hours for a oil change.
1/4/2018
Kenneth L. VERIFIED CUSTOMER
Thomas always gives great customer service.
1/4/2018
Fidel H. VERIFIED CUSTOMER
Thomas did a great job and was very informative answering all of our questions!
1/4/2018
Dean T. VERIFIED CUSTOMER
Great service,completed by estimated time and suggested future repairs. Thomas is always pleasant to do business with. It's nice to see a familiar face when I go to get my vehicle(s) worked on. Thanks
1/4/2018
Paul B. VERIFIED CUSTOMER
Excellent.
1/3/2018
Yasmine S. VERIFIED CUSTOMER
creates a wonderful customer experience!
1/3/2018
David N. VERIFIED CUSTOMER
Good job !
1/3/2018
Henry M. VERIFIED CUSTOMER
Very helpful
1/3/2018
Brian M. VERIFIED CUSTOMER
Great job and had my car done very fast
1/3/2018
Jordan C. VERIFIED CUSTOMER
He made an appointment to get my airbag fixed because I had a recall on it and so I drove down there and they didn’t even have the part so I drove all the way down there dropped off my car left and they called me to tell me that they didn’t have the part so I wasted my gas driving all the way down there so if you really cared about your customer satisfaction you’d fill up my gas tank or give me an oil change.
1/3/2018
Robert V. VERIFIED CUSTOMER
Car was ready earlier than expected. Service from was great.
1/3/2018
Marlena C. VERIFIED CUSTOMER
Mark was truly friendly and showed compassion when I mentioned I had recently lost my husband. He also explained what would be done to my ccar clearly.
12/31/2017
Yolanda B. VERIFIED CUSTOMER
Very courteous and professional. Will definitely bring my car back when service is needed. Thank you for making it a smooth experience
12/31/2017
Linda S. VERIFIED CUSTOMER
Raceway Ford is a little out of the way for me, but because of the awesome customer service I get every time I come in for service, I won't go anywhere else! Thank you Raceway Ford!
12/31/2017
Dorothy N. VERIFIED CUSTOMER
Always great service from Mike Mcfarland... I consider him to be my 'car husband' (I'm a single gal). He always looks after my interest... What I need or not need for my Transit
12/30/2017
Michael D. VERIFIED CUSTOMER
Vince was very helpful and so was his supervisor Mike. I appreciate the prompt attention I and my vehicle received. This was my first time at Raceway Ford, I'll definitely be back.
12/30/2017
Lisa D. VERIFIED CUSTOMER
Alan provided excellent customer service. I was updated many times over the 3 days raceway had my vehicle. Thank you for your excellent service.
12/30/2017
Paul M. VERIFIED CUSTOMER
I called to make an appointment and was told I didn’t need one only to show up and discover I had to wait 2 hours for people ahead of me who made appointments. Very frustrating!!
12/30/2017
Robert C. VERIFIED CUSTOMER
Thomas was great
Fully explained the work being done, and answered all my questions regarding the recall on my car.
First impressions matter and he nailed it.
Thanks bob