Javier was thorough, courteous, and professional during my conversation with him concerning my vehicle. I will use your services again in the future...
Thank you,
Thomas C
4/4/2018
Pamela P. VERIFIED CUSTOMER
Thomas was very helpful and made sure I was kept up to date on my car. I will be back for future repairs
4/4/2018
Carlos G. VERIFIED CUSTOMER
I was told, and given a copy, upon reviewing my service visit that my vehicle rear brake pads were completely warn out and that there was clear evidence of metal on metal which required not only a change of break pads but also the disks would have to be replaced. I was given a total quote of nearly $500. I was so concerned that I immediately took my vehicle to my auto mechanic shop where they were able to replace my break pads and confirmed that there was no evidence of metal on metal at all. The certified mechanic that I took my car to showed me the used break pads which were not completely warn out. It is clear that the intention of your service center is to prescribe unnecessary work in order to make money. The work which was prescribed by your service center would have been double the actual cost that I paid at an honest service center. I will be placing reviews on social media and am considering legal action.
4/3/2018
Mario A. VERIFIED CUSTOMER
Thkd for your great help.
4/3/2018
Michelle H. VERIFIED CUSTOMER
Javier was very helpful and so nice. We appreciate your help!
4/3/2018
Kile S. VERIFIED CUSTOMER
Dan is, quite simply, THE MAN.
4/3/2018
Anthony C. VERIFIED CUSTOMER
Listened to my concerns, gave me advice...and got work done in a timely manner...
4/3/2018
Wadzell W. VERIFIED CUSTOMER
Whenever I come in for service the staff treats me well, there's coffee ready, the waiting area is clean. Can't ask for more.
4/2/2018
Grant P. VERIFIED CUSTOMER
Thankyou soo much Really appreciate your time and effort
4/1/2018
Shirley M. VERIFIED CUSTOMER
Only issue I have is that I have not had my Ford C-Max long enough to have the driver's side visor mirror cover fall off. I am having to pay to have it replaced. Sounds more like poor workmanship. I am a single woman and care for my personal items.
4/1/2018
Ruben B. VERIFIED CUSTOMER
Well, I requested to have my vehicle washed & guess WHAT is was not WASHED. WHY offer this service if your NOT going to do it"........?
4/1/2018
Steve W. VERIFIED CUSTOMER
Thanks!
4/1/2018
Robert S. VERIFIED CUSTOMER
I was not kept up-to-date on charges and service I was not comfortable working with mark my engine light is still on and I'm trying to get my car smog... This Monday I feel I was taking a vannage of and he went all the way around I spade $1600 of labor and $500 with the parts
4/1/2018
John J. VERIFIED CUSTOMER
Thank great crew you got. And for having about 6 in front of me still got me out in about 1 hour
4/1/2018
Constance L. VERIFIED CUSTOMER
Mark,knows our vehicles and we receive great service from Mark and Raceway. We are very satisfied with your service department.
4/1/2018
George A. VERIFIED CUSTOMER
My vehicle was serviced in a very timely manner and he remembered to replace the air filter.
4/1/2018
Raven V. VERIFIED CUSTOMER
Javier was exceptional and made the process very easy
4/1/2018
Yasmine S. VERIFIED CUSTOMER
Great as usual!
4/1/2018
Vicente N. VERIFIED CUSTOMER
Alan Leon was very courteous and respectful to me and attentive to my vehicle needs.