very friendly and helpful and I got timely results
3/24/2018
Amanda M. VERIFIED CUSTOMER
Javier was very respectful and it was greatly appreciated.
3/24/2018
Patty S. VERIFIED CUSTOMER
Alan was great. As a dealership, to keep our car for 3 days, with no progress, was unacceptable. You shouldn't accept work if you don't have time to do it.
To suggest that we needed a new transmission for 8k when the truck isn't worth that, was ridiculous.
No, we aren't satisfied and will be writing Ford corporate. This is now the second Ford dealership in California to fail to deliver.
Regards,
Patti Stratford
3/24/2018
Joan Y. VERIFIED CUSTOMER
Could not have been more helpful or pleasant! thank you
3/24/2018
Chris C. VERIFIED CUSTOMER
Excellent customer service from the front desk and fast service ! I’ll definitely be back soon ! Thank you !
3/23/2018
Mustafizur R. VERIFIED CUSTOMER
Excellent service
3/23/2018
Armando M. VERIFIED CUSTOMER
Very good service
3/23/2018
Maryjane R. VERIFIED CUSTOMER
Everything went very smoothly with my appt.
3/23/2018
Tammy B. VERIFIED CUSTOMER
Only had car back for a day. So far so good. Very satisfied with customer service.
3/23/2018
Paul K. VERIFIED CUSTOMER
Ryan was very helpful
3/23/2018
Jorge M. VERIFIED CUSTOMER
Exellent service!
3/23/2018
Frederick G. VERIFIED CUSTOMER
Always receive excellent service whenever I bring both of my vehicles to your location.
3/22/2018
Miriam L. VERIFIED CUSTOMER
Alan Leon was very good to help me whit the issues whit my car .
Good job .
3/22/2018
Frank P. VERIFIED CUSTOMER
I would also like see coupons for my F250.
3/22/2018
Deanna M. VERIFIED CUSTOMER
I appreciated the attention Alan gave me. So many times when women go to a dealership or mechanics shop, they are disrespected and presumed to have no clue. Fortunately, Alan listened and was completely engaged and listened to every detail. Please share my gratitude and appreciation for his display of professionalism.
3/22/2018
Miguel V. VERIFIED CUSTOMER
Thank you
3/22/2018
Corina J. VERIFIED CUSTOMER
Richard was very helpful and looked at everything I wanted look at.
3/22/2018
Ricardo M. VERIFIED CUSTOMER
I my opinion, it should not take 12 days for a service appointment. Furthermor,it should not take an extra 2 weeks to diagnose and repair my vehicle if it initially took 12 days for the appointment. I expressed to Allen the importance of creating a professional and prompt vehicle service. Grant it this was warranty work, but I still paid a substantial amount for the items that were not covered. If I were have to decide on taking my vehicle back post warranty period, I'd be hesitant to do so. Satisfied customers equals repeat customers..
3/22/2018
David T. VERIFIED CUSTOMER
Mike and team were great. I plan on making this my first stop for routine maintenance.