Patricia was great. No complaints about her service.
2/4/2018
Thomas F. VERIFIED CUSTOMER
Hands down. Best advisor at the dealer.
2/4/2018
Ozzie H. VERIFIED CUSTOMER
Great service
2/4/2018
Liza C. VERIFIED CUSTOMER
Alan was extremely helpful, and diligent when it came down to my concerns. Thanks for the great service!!
2/4/2018
Vido S. VERIFIED CUSTOMER
Yes very happy with service and front desk as well thank you
2/4/2018
Brittany F. VERIFIED CUSTOMER
The manager Mike was really helpful not only did he help me I saw him go out of his way to help multiple people.
2/3/2018
Sergio M. VERIFIED CUSTOMER
I will acknowledge right away by Patricia , and saw my service through the end with excellence! Thank you
2/3/2018
Nenita F. VERIFIED CUSTOMER
Greatly appreciate from Patricia Delgado. She gave me a time frame to service my vehicle and updated on when the status of the my vehicle. Great job Patricia. Thanks for your good customer service.
2/3/2018
Kevin L. VERIFIED CUSTOMER
Everyone was great and Dalton did a great job on my service. He deserves a big raise!!!
2/3/2018
Joshua K. VERIFIED CUSTOMER
Javier went out of his way to provide great customer service and I am extremely satisfied with all he did for me.
2/3/2018
Jim P. VERIFIED CUSTOMER
I was completey satisfied with my Tbird but I think you mean to contact my son Jim P
2/2/2018
Carla L. VERIFIED CUSTOMER
My only complaint is that “quicklane” service wasn’t quick at all. 3 hours for a oil change!!
2/2/2018
Joel S. VERIFIED CUSTOMER
I was told 30min waiting time. It was 1:30 min wait time too long for a oil change
2/1/2018
Sean K. VERIFIED CUSTOMER
Dan is the man
2/1/2018
Jesus C. VERIFIED CUSTOMER
Have not receive car back yet, not sure why this survey says post delivery. Insurance also under impression car was completed last week...
1/31/2018
Elaine H. VERIFIED CUSTOMER
Great job. Made it so easy to drop off and pick up the next day. Very friendly.
1/31/2018
Cliff C. VERIFIED CUSTOMER
front brake job on 2007 ford f-150 not completed when promised. Adviser stated Techs were pulled for other jobs at dealer. Tech provided advisor incorrect information regarding resurface of rotors which led to additional delay in completing job. Quick lane mgr needs to be more hands on in making sure jobs are done in a timely manner and that if you only have one brake tech on duty that information needs to be relayed to customer at the begining.
1/31/2018
Devonna T. VERIFIED CUSTOMER
Excellent customer friendly attitude.
1/31/2018
John L. VERIFIED CUSTOMER
I was called by service rep, twice, truck was ready. Upon my pick up service paper work said tires were check, but car computer show opposite, car was then back into service to fix. Service rep said car would have quick was, and it did not. I originally wentg to Fritts for first service, I'm thinking I will try t hem again