Lack of manners; did not greet us when we came in. Lack of professional when dealing with customers, very disappointed and not coming back. Did not showed interest in helping. One simple tip I can give is be humble.
8/23/2018
Judy H. VERIFIED CUSTOMER
Mike McFarland is always a pleasure to work with
8/23/2018
Lonnie K. VERIFIED CUSTOMER
Thomas Fraser is a real asset to the Quick Lube dept at Raceway Ford. He's a pleasure to work with, keeps us informed on the repairs, listens to our concerns, and follows through on his commitments!!!
8/23/2018
Monica C. VERIFIED CUSTOMER
He was super awesome with us.
8/22/2018
Ralph P. VERIFIED CUSTOMER
Came in for tire pressure sensor fault msg. You checked all tires, reset the sensor. Tonight it’s back on. Problem is not fixed by resetting the code. I would like it fixed so it doesn’t keep appearing. When he tried to explain it he was referencing low tire pressure light. I told him that wasn’t the problem but he really had no answer except that it’s off. I could pull the fuse and it will be off too. But it doesn’t fix the problem. So here I am 12 hours later with the same issue.
8/22/2018
Karen B. VERIFIED CUSTOMER
Very positive all around. Thank you !
8/22/2018
Jerry D. VERIFIED CUSTOMER
Friendly and efficient.
8/22/2018
Betty G. VERIFIED CUSTOMER
Very nice and knowledgeable.
8/22/2018
Mary C. VERIFIED CUSTOMER
Thomas's customer service is nice and always takes time to hear customers needs and concerns. Definitely refreshing to see!
8/21/2018
Michelle M. VERIFIED CUSTOMER
The shuttle driver was kind of rude and made the ride awkward.
8/21/2018
Katie T. VERIFIED CUSTOMER
He was friendly and helpful. Thanks for letting me know the wait time.
8/21/2018
Melodie E. VERIFIED CUSTOMER
Always very polite and answers all my questions, friendly. Makes me want to come back????
8/21/2018
Jose R. VERIFIED CUSTOMER
Good service, thanks!
8/21/2018
Nino S. VERIFIED CUSTOMER
He was great kept me informed every step of the way especially when they had to order my oil filter
8/20/2018
Rodd H. VERIFIED CUSTOMER
They did not rotate tires and made a Ridiculous excuse
8/19/2018
Mia R. VERIFIED CUSTOMER
Very friendly and kept me informed about my vehicle, will tell friends of the good service
8/19/2018
Richard S. VERIFIED CUSTOMER
Very friendly, great service.
8/19/2018
Miguel S. VERIFIED CUSTOMER
Great job and friendly service!! See you again!!
8/19/2018
Perla N. VERIFIED CUSTOMER
Javier was great! Very happy with the quickness and professionalism.