Raceway Ford Auto Repair Service Center

The service was fast and excellent specially the guy they help us I think he’s name was Javier he had great customer service am definitely going back again

Quick response and good follow through.

Very happy with Javier Fernandez he did an amazing job assisting me with my Truck

Was very easy working with him

Thank you so much!

Great job!...thank you.

He was very thorough in explaining the services rendered and he answered all my questions very patiently.

Thanks race way fored Y'all did a great job on my car,, I will be back,, and I'm Let all my family and friends no about all,, thanks again,,

Jr. Was most professional and helped me understand the scope of the services offered by detail. He appeared to be genuinely interested in our satisfaction of services rendered. Good experience overall.

Alan was great. He took care of us.

friendly, courteous and professional.

Thanks

NEW TIRES RUNS SMOOTH!!!! THANK GOD AND TY

2 1/2 hours for an all change seems a little excessive. Especially when I had an appointment at 9 o’clock that I was on time for. I understand there were some new people working at the counter when I originally came in. There was some debate whether or not the wiper blades I asked to be replaced were covered under warranty. When I informed that person that they were I was told that it’s a wear item and they are not. Well needless to say they were covered under warranty since the unit had only been purchased 90 days ago and was well within the one-year 12,000 mile warranty for those parts. This was my first service experience with Raceway Ford. I’m not sure if it was my last. All I can say is I wasn’t that impressed. I even had to mention to the service manager that I was concerned they were not using a torque wrench to properly torque the lug nuts on the wheels once the tire rotation was complete as I watched it on the video. My feelings are I shouldn’t have to second-guess professionals doing their job at a franchise dealer location. Better faster and more professional is what I’m after especially after the investment I made in that vehicle. The premium paid for that vehicle should be reflected in this service and attention to detail at your dealership.

Always top quality customer service. Service is quick and staff members are very knowledgeable about what they’re doing.

Great service just as expected!

Great fast service. Thank you!

Thomas was very thorough, polite, and efficient.

Alan was helpful and professional, pleased with the service I received.

Javier was a great help. And have a lot of information