Javier thoroughly explained the service performed on my vehicle and researched my battery warranty without hesitation. I appreciate Javier's attention.
11/28/2018
Jason B. VERIFIED CUSTOMER
I left my 2004 BMW there at 4:30pm, only for the tech to tell me the next day at 4pm (nearly 24 hours later) that they can’t work on BMW engines and confirm exactly what I had already told them was happening with the car before I dropped it off. It had multiple cylinder misfires, and even gave them an idea of what to replace since it had happened previously to that vehicle. Such a waste of time for them to just run the OBD codes and not even attempt at figuring out the problem, which they could have told me when I dropped it off that it was beyond their abilities could have taken it somewhere else right then. Instead, they waited 24 hours just to tell me that I have to take it somewhere else, which at 5pm the next day left me no time to have it taken to another shop since all the other service shops were about to close up. Another day wasted. Thanks.
11/28/2018
Daniel D. VERIFIED CUSTOMER
The service provided was outstanding
11/27/2018
John H. VERIFIED CUSTOMER
Me. Leon was very skilled at his craft. He made the process very easy for my busy schedule. He saw the process through completely and kept me update with any and all changes.
11/27/2018
Corine R. VERIFIED CUSTOMER
Thomas was very helpful.
11/27/2018
Ramon A. VERIFIED CUSTOMER
Thanks Alan for you help.
11/27/2018
Octavio P. VERIFIED CUSTOMER
Every thing was excellent
Thanks
11/27/2018
Fang S. VERIFIED CUSTOMER
Good service?
11/27/2018
Terry B. VERIFIED CUSTOMER
Good job. Tks
11/27/2018
Peter G. VERIFIED CUSTOMER
Thank you for doing your due diligence in diagnosing the vehicle
11/27/2018
Maria Elena. VERIFIED CUSTOMER
I love how it was a in and out thing. Didn’t wait long!!
11/27/2018
James P. VERIFIED CUSTOMER
He did a great job
11/27/2018
Gustavo C. VERIFIED CUSTOMER
Not happy on all ways
11/27/2018
Jayson N. VERIFIED CUSTOMER
He did an excellent job making sure that I was able to receive the item on my car in time for my trip the next day. Very happy with the service!
11/27/2018
Efren G. VERIFIED CUSTOMER
I'm very satisfy with the service. Thanks
11/26/2018
Pamela C. VERIFIED CUSTOMER
My car was dirty , very dirty . Know one offerd to pick me so I could pick up my car . This has never happened at RiversideFord or San burndino I thought all Ford dealers were the same
11/26/2018
Leah R. VERIFIED CUSTOMER
Jim was very good at letting us know when the car was finished and he kept us up-to-date on items that needed repair