Javier was very informative and stayed on top with keeping me in the loop about my car and battery issues I was having. I appreciated the fact that he noted the recommendations for my car in the receipt after I asked him to. Thanks!
12/13/2018
Elena C. VERIFIED CUSTOMER
Great customer service and excellent service.
12/12/2018
Bryan J. VERIFIED CUSTOMER
Great job
12/12/2018
Gary L. VERIFIED CUSTOMER
Very professional and a good friend to help me.
12/12/2018
Ray A. VERIFIED CUSTOMER
Mike was able to get me in for my oil change immediately and was all done under the time promised. Thank you
12/12/2018
Andy C. VERIFIED CUSTOMER
He is very helpful and do great job.
12/12/2018
Cheryl W. VERIFIED CUSTOMER
Service was fine. Javier needs to slow down when talking to elderly customers - my husband said he had to ask Javier twice to repeat what he'd said while explaining the services performed today. Other than that, it was fine.
12/12/2018
Andrew O. VERIFIED CUSTOMER
Alan did an excellent job assisting me with my car.
12/12/2018
Jeffery S. VERIFIED CUSTOMER
The management team was awesome to work with. Service was quick and easy to get my car back with a quick turn around time. Thank you guys
12/11/2018
Mike C. VERIFIED CUSTOMER
I was told the service would take 2-3 hours. I dropped the vehicle off for an appointment at 8am, on time. After a number of texts, then some calls...I got there at 5pm for pickup, I didn’t drive out until 5.43pm.
12/11/2018
Michael M. VERIFIED CUSTOMER
very good job and completely satisfied
12/11/2018
Robert M. VERIFIED CUSTOMER
Thanks.
12/11/2018
Chris F. VERIFIED CUSTOMER
Jim was professional and did a great job
12/10/2018
Lesia G. VERIFIED CUSTOMER
Will was helpful and kept me informed
12/10/2018
James W. VERIFIED CUSTOMER
Appreciate William listening to my evaluation of the bill and reaching out to management for a fair re-evaluation.
I will certainly continue my relationship with Raceway Ford when treated fairly.
12/9/2018
Leo R. VERIFIED CUSTOMER
Outstanding Service!
12/9/2018
Rodney G. VERIFIED CUSTOMER
Great job from the welcome fo my drparture.
12/9/2018
Toddnaye O. VERIFIED CUSTOMER
I was not informed I’d be there for 3hours for an oil change
12/9/2018
Mike C. VERIFIED CUSTOMER
Very pleased..and Will was excellent!!
12/8/2018
Nathan D. VERIFIED CUSTOMER
We made an appointment prior to change the oil two days in advance. My wife arrived to the appointment and ended up waiting for three hours. This service was unacceptable and I will no longer take my Edge there for any service. Adding insult to this was the fact that Raceway had the nerve to still charge a full rate for subpar customer service. Being a Senior Operations’s Supervisor I would have never allowed a customer under any circumstance to at least not be compensated for my teams poor performance. I honestly do not expect a response as I believe this performance reflects the entire facility. I will
also leave a very similar response on Yelp as to reflect this level of service