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Real Reviews from VERIFIED CUSTOMERS
Elsie D. VERIFIED CUSTOMER
Javier was very courteous and a pleasure to do business with
4/24/2019
John R. VERIFIED CUSTOMER
I’m greatly satisfied and Thankful that my Ford Edge is in good Hands with the Service Tech that takes care of any issues with my car. Thank you Javier for always keeping me updated and your beautiful smile ????
4/24/2019
Andy M. VERIFIED CUSTOMER
Pretty simple. Just an oil change but I have never had a bad experience ever work you guys. Always a very friendly and helpful staff.
4/24/2019
Anson K. VERIFIED CUSTOMER
Jim has singlehandedly been the best to work with. He took great care of me. I would not go to another place to handle my car.
4/23/2019
Barbara S. VERIFIED CUSTOMER
Great service as always!
4/23/2019
Zachary W. VERIFIED CUSTOMER
The service guys have no class when driving customers vehicles. In and out of the garages they would speed around and slam on the brakes very close to other vehicles with other service guys as if it were a game. When my truck was done being serviced it suddenly disappeared for ten minutes then I see the driver of it come around the corner barely missing the curb in the parking lot. Then he proceeded to park it where then another service guy sped towards him in my truck and they both started honking while laughing. This is my first experience with Quick Lane and Raceway Ford, based on it I would not return. Unacceptable behavior and service guys with no respect.
4/23/2019
Erik P. VERIFIED CUSTOMER
Mark Aceves is the best service advisor I’ve ever had. Thank you Mark for taking care of me and getting me out of service in a timely manner.
4/23/2019
Sara A. VERIFIED CUSTOMER
Clearly all of the service worker didn’t want to do there job there and just wanted to scam there customer out of money. I went in for a service that is covered by warranty and they refused to fix the problem and charged me for just looking at the car. Went to go pick it up later that day and the service department locked my keys up even though they said they would leave them out. Overall horrible experience and just can’t wait to get a new car and be done with Ford for the rest of my life and the generations to come.
4/22/2019
David S. VERIFIED CUSTOMER
Jim did a good job. Not happy with the mechanics in their lack checking my truck out I still have the front end problem that I came in with they never check the alignment.
4/21/2019
Lupe L. VERIFIED CUSTOMER
Very satisfied with my service
4/21/2019
Keith F. VERIFIED CUSTOMER
Javier and the staff at Raceway Moreno Valley are the best. K.F.
4/21/2019
David N. VERIFIED CUSTOMER
Great service as usual.
4/21/2019
Crystal W. VERIFIED CUSTOMER
Javier was great
4/21/2019
Nicholas G. VERIFIED CUSTOMER
Great and fast service
4/21/2019
Mike B. VERIFIED CUSTOMER
Exceptional service in relating to and satisfying your customer's needs. Thank you for asking. I seldom fill these out unless the service I receive and witness is of this caliber. Well done.
4/21/2019
Jesus A. VERIFIED CUSTOMER
Great Job thank u
4/21/2019
Salvador R. VERIFIED CUSTOMER
James Moore did a fine job made me feel welcomed and answered all my questions thank you James
4/20/2019
Brenda L. VERIFIED CUSTOMER
Thomas made sure that I was well-informed regarding the purchasing and installation of my new tires! I recommend him highly
4/19/2019
Palma F. VERIFIED CUSTOMER
Felt as though Jim heard my issues and took care of me.
4/19/2019
Gail C. VERIFIED CUSTOMER
Great service. Will go back.
4/18/2019