He was gracious, showed us a part that I was not expecting to need to replace, and delivered some bad news about future service needs with empathy.
4/6/2019
Veronica G. VERIFIED CUSTOMER
Everyone was great. My vehicle was taken in for service at the time of my appointment. Very efficient.
4/6/2019
Aaron G. VERIFIED CUSTOMER
I’m a contractor, own 12 ford trucks. I have always taken them to Fairview in San Bernardino. Because of Martin, I will be a customer at Raceway from here on out. I’ve been in business a long time, and dealt with tons of customers and employees...and I got to say, Martin is world class!
4/6/2019
Ed M. VERIFIED CUSTOMER
Javier was great, there was a small problem and that was myself and another customer both had 7 am appointments, Javier apologize for the double booking,but said it wouldn’t be a problem and he was going to trying really hard to keep to the time frame he had quotEd M
4/6/2019
Steven S. VERIFIED CUSTOMER
Alan kept me informed on my service and recall
4/6/2019
Steven S. VERIFIED CUSTOMER
Javier was very helpful on the selection of the tire's very pleased with the service
4/6/2019
Jennifer C. VERIFIED CUSTOMER
Great customer service. Your team is awesome
4/5/2019
Ashton L. VERIFIED CUSTOMER
Excellent service, Thomas was of best help and kept me up to date from start to finish.
4/5/2019
Fernando P. VERIFIED CUSTOMER
Awesome job!
4/5/2019
Lawrence R. VERIFIED CUSTOMER
We were very surprised that the total cost jumped from 100 to 150!
4/5/2019
Danny M. VERIFIED CUSTOMER
Dan listened to my concerns and addressed each one. Great communication and follow through.
4/5/2019
Clee S. VERIFIED CUSTOMER
He was very pleasant and thorough about additional services needed for my car!
4/5/2019
Jeanette A. VERIFIED CUSTOMER
Excellent customer service
4/4/2019
Joseph L. VERIFIED CUSTOMER
Javier was very professional and took the initiative to handle everything during my visit.
4/4/2019
Maria R. VERIFIED CUSTOMER
Always great service
4/4/2019
Christine M. VERIFIED CUSTOMER
Thomas was courteous, efficient and explained the work on my car. He was also friendly. Thank you.
4/4/2019
Teresa F. VERIFIED CUSTOMER
great service
4/3/2019
Andreia R. VERIFIED CUSTOMER
He was very professional and respectful of my needs for getting the oil change done before my next appointment. Explained the procedures very well to me, and made sure I understood what is expected of me to keep the car in good shape. Thank you again for your service.
4/3/2019
Leticia F. VERIFIED CUSTOMER
Alan was excellent with keeping me up to date with the status of my car
4/3/2019
Sheery R. VERIFIED CUSTOMER
Friendly service, easy drop off of vehicle, great communication on service being provided and recommendations of service. Washed my car!!!