Thomas is a great service provider always calls on time and provides prompt updates on services. Look forward to working with him again.
5/3/2019
Genaro I. VERIFIED CUSTOMER
It was a great service
5/3/2019
Bulon R. VERIFIED CUSTOMER
I was very satisfied with the professionalism and customer service I experienced with Mr. Moore! He also has a great sense of humor and made my visit very pleasant.
5/3/2019
David M. VERIFIED CUSTOMER
My experience was fantastic Martin was 100% class act! Mr. Fernando the technician was the best.! I love my f150 and I love Raceway Ford!
Sincerely
David M
5/2/2019
Lindy O. VERIFIED CUSTOMER
The service writer did a fine job checking me in. Didn’t see him as I checked out. Guess he was busy or had gone home. Don’t know.
5/2/2019
Gil R. VERIFIED CUSTOMER
I appreciated the no pressure recommendation on other future services. Also service personnel were available at my appointment time which allowed me to handle other household matters
Staff friendly without being suffocating or giving the imputation they are doing me a favor
5/2/2019
Jodie M. VERIFIED CUSTOMER
My appointment was at 8:00am. They did not take my truck back to a bay until a little after 9:00am.
A little later they brought my truck out. I approached Martin and he told me that it was not ready yet. The mechanic had to get some prices from parts and he would contact me in a few minutes. 20 minutes went by. He finally came to get me. He told me that they could not find anything wrong except it was low in coolant fluid.
He also told me that I had a "check engine light on". ( it was not on when I brought it in).
So after being there for TWO AND A HALF HOURS
and being told I had an engine light on. I spent $130.00 2 1/2 hrs. And ending up with more problems than I came in with.
5/2/2019
Bonnie B. VERIFIED CUSTOMER
Thank you !
5/2/2019
Peter G. VERIFIED CUSTOMER
Great customer service!
5/2/2019
Jose G. VERIFIED CUSTOMER
My vehicle still having issues, the transmission still acting up.
5/2/2019
David S. VERIFIED CUSTOMER
They got me in quickly and even washed my truck, wasn't expecting that
5/2/2019
Tommi S. VERIFIED CUSTOMER
Super nice and took great car of my explorer. Thank you!
5/2/2019
Maria V. VERIFIED CUSTOMER
Alan kept me up to date and was very professional at all times
5/1/2019
Charles J. VERIFIED CUSTOMER
The service rendered by Mr. Fernandez and your technicians was excellent and can be directly attributed to their professionalism and personal dedication to provide the best possible service. Their efforts reflect highly on your Service Department.
5/1/2019
George B. VERIFIED CUSTOMER
Very quick service love it
5/1/2019
Norma P. VERIFIED CUSTOMER
Thank you
5/1/2019
Stephen G. VERIFIED CUSTOMER
Great service!
5/1/2019
John R. VERIFIED CUSTOMER
Javier was very pleasant and helpful during our visit. In addition, he conducted himself in a professional manner. We appreciated how knowledgeable he was regarding our service and what routine services my wife and I needed on our Ford Flex. We are extremely pleased and will be back for future services.
Kind Regards,
John & Arlene Romero
5/1/2019
Michael M. VERIFIED CUSTOMER
I was treated great my truck was fixed in a timely manner alan was great
4/30/2019
Gregory R. VERIFIED CUSTOMER
Thomas was friendly and did a great job! Excellent customer service!