Javier was really helpful with all my questions that I had with my car and also provided me with future fixes that I would need. Great customer service overall!! Will definitely be coming back.
10/30/2020
Mary C. VERIFIED CUSTOMER
I appreciate being notified of the Ford recall on my 2020 Escape
and subsequent appointment for repair.
10/30/2020
Jessaca L. VERIFIED CUSTOMER
Thomas and the rest of the crew are always professional and curtious. I appreciate the fact that he remembers me as one of his customers any time I come in.
10/30/2020
Gus A. VERIFIED CUSTOMER
Great service counter was very knowledgeable about my vehicle & warranty services that I have
10/30/2020
James N. VERIFIED CUSTOMER
Cane back after an oil change to have a new battery put in. Asked for AGM battery but we discovered that my model year could not accommodate the upgrade because of size of battery. Replaced with OEM battery. Thomas got me in and out quickly on a real busy day.
10/30/2020
Bretina H. VERIFIED CUSTOMER
Javier was amazing as always! Very informative and gives me the assurance that my car is being well taken care of.
10/29/2020
Steve G. VERIFIED CUSTOMER
From the 5 hour wait to the moment they brought me my truck with the driver side window control panel on backwards to the time I got home and took off the dash speaker covers to see the left speaker with only one screw holding it I’d say Raceway Ford is my worst Dealership experience.
Can’t wait to see what the Bureau of Automotive repair says about the wire repair and speaker installation. You’ll never see me there again!
10/28/2020
Carlos Q. VERIFIED CUSTOMER
the truck seems to be running fine now. I am completely satisfied with the work they did and will return if needed in the future for service.
10/28/2020
Ramiro G. VERIFIED CUSTOMER
Excelente servicio
10/28/2020
Erik B. VERIFIED CUSTOMER
Estoy satisfecho por la buena atención en Español
10/28/2020
Harland S. VERIFIED CUSTOMER
I had to purchase lug nuts approximately 24 of them at a cost of $144.00. Not happy about having to do that. I was told that was a common practice for the vehicle. I have 45,000 mile on it and you guys are the only ones that worked on it. That means my truck was seen by you nine times. Looking at the wear I would think one Ford would make a better product or the tech would take his time attaching the socket on the nut. Not a happy Ford owner!
10/28/2020
Steven R. VERIFIED CUSTOMER
Javier provided great customer service
10/28/2020
Twyla B. VERIFIED CUSTOMER
I am happy
Thank you
10/27/2020
David A. VERIFIED CUSTOMER
Great job and fast service!
10/27/2020
Elda T. VERIFIED CUSTOMER
Javier, was thorough & I could understand future service that will be needed.
10/26/2020
Karina L. VERIFIED CUSTOMER
Alan is very consistent taking great care of the customer, every time an issue arises with my vehicle I know that I can bring it in, and they will take care of the vehicle and return it ASAP. He provides great customer service, He communicates well, and always takes care of me. Keep up the good work Alan!
10/25/2020
Jennifer P. VERIFIED CUSTOMER
Thank you for providing outstanding customer service.
10/25/2020
Rigoberto M. VERIFIED CUSTOMER
Excelente Custumer service. Fix my car on time. I very happy thanks freeway Ford
10/25/2020
Krista B. VERIFIED CUSTOMER
I go to Raceway Ford for my oil changes and tire rotations just because of Thomas. He is knowledgeable and so very nice. As a woman, you get worried you will be taken advantage of or not really understand if you really need a service. But I completely trust Thomas. He goes out of the way to explain and never makes you feel u appreciated or stupid by asking questions. I wiI’ll continue to always use Raceway Ford as long as Thomas is there. Heck, while I was waiting I started looking at the Explorer. Thomas might have another one of my cars to be servicing soon.