Thomas Frazer is a 10/10 in customer service.
Goes above and beyond for customers. Definitely a asset to Raceway Ford of Moreno Valley.
5/15/2026
Daniel P. VERIFIED CUSTOMER
Everything went as schedule and very friendly personal
5/15/2026
Saul S. VERIFIED CUSTOMER
Thomas has an excelent customer service
5/15/2026
James V. VERIFIED CUSTOMER
craig was very respectful had a great experience.
5/15/2026
Keith A. VERIFIED CUSTOMER
Polite and got right to the service. Good job.
5/15/2026
Linda R. VERIFIED CUSTOMER
Thank you Mike your service was great I 'm.I'm glad I choose raceway Ford .
5/14/2026
Rosalyn C. VERIFIED CUSTOMER
Great service.
5/14/2026
Melinda H. VERIFIED CUSTOMER
Oswaldo Torres my service tech was great!
5/14/2026
Michael C. VERIFIED CUSTOMER
Had to go back because a shield was left loose and was rubbing on the ground. Additionally I got the car smog tested today and the tech brought me back to show me a nest of nuts in the engine compartment. This was either missed by your guys or they just failed to bring it to my attention.
5/13/2026
Anthony J. VERIFIED CUSTOMER
Always excellent customer service Everytime I come in to get service
5/13/2026
Gil M. VERIFIED CUSTOMER
Javier is awesome!
5/13/2026
Maricela F. VERIFIED CUSTOMER
He was excellent ???? on helping us with our car an did a great job thank you Javier Fernandez
5/13/2026
James B. VERIFIED CUSTOMER
Xavier and Mike were very professional
5/13/2026
Steve B. VERIFIED CUSTOMER
Javier has a great attitude, positive. He made the experience a positive one
5/13/2026
Rachel M. VERIFIED CUSTOMER
I know I didn’t pay for the extra service on my car. My car was working fine until the tech came and did the recall on it now my navigation system voice doesn’t work. It had been working fine until that recall was done. I remember when I got the notice after the trial period was up that I would have to pay to keep the service and pay monthly. I did not purchase it. I believe the last recall done is the reason I am having a problem with the navigation voice system
5/12/2026
John P. VERIFIED CUSTOMER
Thomas is a great guy very kind and very professional. I’m sure you pay him lots of money, but you should probably pay him more because he’s really worth it.
5/12/2026
John M. VERIFIED CUSTOMER
Nice and without a snag
5/9/2026
Kashefipour (. VERIFIED CUSTOMER
Thanks for a good service.
5/8/2026
Julia B. VERIFIED CUSTOMER
Great customer service
5/8/2026
Doris S. VERIFIED CUSTOMER
Thank you for the honesty, kindness and reaching out to me regarding the status, very kind with communication