He was a very competent and caring service rep that I want to have take care of us always. Thank you!!
8/8/2019
Antanette G. VERIFIED CUSTOMER
Brett is awesome. He made sure to keep me up to date on my car repairs.
8/8/2019
Robert P. VERIFIED CUSTOMER
Good service, informative without being pushy. Thanks!
8/8/2019
Peter H. VERIFIED CUSTOMER
I made an appointment and received a confirmation and then was told I didnt have an appointment.
8/8/2019
Bruce A. VERIFIED CUSTOMER
Jim did great! I was a walk in oil change. He was
able to get me in and was done in about an hour.
Thanks Jim, great Job! Thanks
Bruce A
8/8/2019
Brent T. VERIFIED CUSTOMER
Very kind. Thorough and clear in explaining the issues. One of the best at West Hills Honda.
8/7/2019
Anne A. VERIFIED CUSTOMER
When I was half-way home, my "low tire pressure" light came on. Now I have to go to Les Schwab and have them check it. You rotated the tires so I don't understand why this happened. That is my only negative comment. Otherwise, good job.
8/7/2019
Cindy M. VERIFIED CUSTOMER
When the job was finished, Darryl found me in the upstairs lounge and brought my key and paperwork so I didn't have to go back to the service office. Much appreciated!
8/7/2019
Kenneth P. VERIFIED CUSTOMER
It was suggested that I replace a couple of filters however; I never received a call on the subject and now have to make another appointment to do so. I’m old and time is precious these days. Lol. Other than that the service was great.
8/7/2019
Mike F. VERIFIED CUSTOMER
As usual, our service at West Hills Honda was excellent. James Cannon was the person.who helped me today. I was in for an oil change, but James noticed that my tires have low tread. I told him that we were aware of it and we're working it into the budget. He asked if I would like a quote on the cost of tires, which I much appreciated. He gave me a quote for four different brands and how much they would be. Instead of trying to give me a Hard Sell, he suggested that when we were ready we should get quotes from other places and West Hills Honda would meet them. I have always appreciated the way West Hills Honda recommends service instead of trying to have you get the service done immediately that day. Before bringing my car to West Hills Honda, I had my oil changed in other places and always felt like they wanted to sell me more than just the oil change. I don't feel that way here. Which is why you have our business.
8/7/2019
Cindy S. VERIFIED CUSTOMER
Okay... Please, Patrick, don't judge us by our car's age and our clothing. We have money invested elsewhere and are long time customers of west hills Honda
8/7/2019
Mary M. VERIFIED CUSTOMER
Courteous, efficient, and timely
Thank you
8/7/2019
Scott M. VERIFIED CUSTOMER
The service we revived was amazing. Have never been happier with a dealership in while as we are with y'all. Thank you
8/7/2019
Jill B. VERIFIED CUSTOMER
The service person was thorough and explained everything completely plus they got me in and out fast!
8/7/2019
Leon S. VERIFIED CUSTOMER
Great care and service.
8/7/2019
Kathryn K. VERIFIED CUSTOMER
He was very helpful and went out of his way to make us happy
8/7/2019
Karen N. VERIFIED CUSTOMER
Jarrett is a very positive part of the team! He is very communicative and helpful! He always had a smile!
8/7/2019
Amee G. VERIFIED CUSTOMER
I had limited interaction with Cameron. To the extent we did they went well. While the surgery doesn’t mention Kansas, I wanted to ensure we provided feedback. She worked tirelessly for weeks to locate the perfect first car for my daughter. She an excellent asset to your team
8/6/2019
Lorna B. VERIFIED CUSTOMER
The wait time was long. We arrived early for our appointment only to wait even longer. I understand a person quit , however you seem to be understaffed in the service division of your firm.
8/6/2019
Sadako F. VERIFIED CUSTOMER
Cameron was wonderful. I spoke to him on the phone to schedule the appointment and he followed up by helping me when I brought my vehicle in for service.