Great team in your service area. Cameron and his associates made our visit enjoyable
10/17/2019
Thomas R. VERIFIED CUSTOMER
Excellent customer service. This will be our new Honda to go place. We bought our cross tour in Renton so have been returning there for service. They also provide great customer service. Thought we’d try West Hills Honda inasmuch much as it is much closer to us in a Gig Harbor. We definitely will be returning.
Thank you for taking such good care of us.
10/16/2019
Daniel H. VERIFIED CUSTOMER
Thank you! I appreciate the great service!
10/16/2019
Chris O. VERIFIED CUSTOMER
Helpful and efficient. Quick oil change.
10/16/2019
Rochelle D. VERIFIED CUSTOMER
Outstanding service
10/16/2019
Howard B. VERIFIED CUSTOMER
Good job.
10/15/2019
Jessica W. VERIFIED CUSTOMER
I asked for a quote to replace my key and remote. This was not provided.
I asked for my tires to be rotated. They were not.
I dropped my car off on Saturday morning for the airbag recall fix. Austin let me know of some other suggested repairs. I went ahead with the axle seal repair and requested the tire rotation. He informed me I would need to pick up my vehicle on Sunday instead of Saturday. I called three times on Sunday. Austin didn’t answer his line, so at 1:00 I called the main service line. I was told they didn’t know what time my car would be ready, and would call back in 10-15 minutes. I never received a call. At 4:01pm (so, 1 minute after closing), I received a text “invitation to pay.” Thankfully my husband was able to work from home today, or he wouldn’t have had a way to get to work. Today we still never got a call, so we just went in and picked up the car. Now we have to find somewhere else and some other time to get our tires rotated and fix our key and remote.
10/15/2019
Judith P. VERIFIED CUSTOMER
Said they checked all the fluids and my window washing fluid was totally empty. Makes me concerned about all the rest of the checks that were Suppose to have been checked!
10/14/2019
Jack R. VERIFIED CUSTOMER
Short waiting time . Quick to get on the shuttle. I also got a phone call on an update on my car.
10/14/2019
Robert C. VERIFIED CUSTOMER
15K Service & AC Repair. Little disappointed had to pay for a rental car for a service and part under warranty. Glad to have repaired though.
10/13/2019
Rosalie F. VERIFIED CUSTOMER
I have worked with Brett for a number of years. He is always professional, helpful, and kind. He clearly takes pride in his job and his customer service. I would highly recommend West Hills Honda for service as well as sales. Today, I also utilized the shuttle service for the first time. Our driver was courteous, professional, timely, and just a pleasure to be around.
10/13/2019
Harriet M. VERIFIED CUSTOMER
Brett Buckingham, As Assistant Service Manager, you have always done a superior service on my truck, by recommending services I need to be done on my Honda Ridgeline, to keep it running continuously. Thank you! Harriet M
10/13/2019
Joseph A. VERIFIED CUSTOMER
I was almost charged $60 for replacing a cabin air filter
10/13/2019
Shawn C. VERIFIED CUSTOMER
Thanks Patrick.
10/13/2019
Paula S. VERIFIED CUSTOMER
Austin was wonderful! Very efficient and polite. It was a wonderful experience.
10/12/2019
Ronald H. VERIFIED CUSTOMER
good sales men very helpful to explain things that where serviced
10/12/2019
Amanda D. VERIFIED CUSTOMER
I appreciated Brett explaining two recommended service items and their cost. I couldn’t have them taken care of today, but will plan ahead and take care of them soon. With West Hills’ fine service we expect that our 2003 Odyssey will continue to perform well and meet our needs. Thanks to all.
10/12/2019
John J. VERIFIED CUSTOMER
Austin was great,I will purchase my next car there. Thank you
10/12/2019
Sara O. VERIFIED CUSTOMER
Kind, warm, professional, funny, and helpful. Great job!