West Hills Honda Auto Repair Service

Quick, professional and friendly. Very satisfied with experience.

Jarret was very helpful, explained everything clearly and was a delight to work with!

Fast, easy process. Service was done in the time promised. Thank you!

Cameron is an exceptional individual, professional, and sincere. Knowledgeable and pleasant person. A great representative for your Dealership. Best of the best. William (Mike) Porter

Very impressed with the professionalism and care for the customer.

I arrived with an issue and no appointment. Jarrett let me know every step of the way what to expect. Transportation home and back to the dealership was courteous, safe and on time. Repairs and service were completed as promised.

Great service experi

Well done - again. You always meet our expectations!

Absolutely satisfied.

after i left, two of my tires were low on pressure by 5 and 7 psi. after the maintenance check was done and this was missed, I wonder how thorough of a job was done. however service was done is a timely manner and staff was friendly and helpful

One service writer was not enough on Sunday. It took me at least 15 minutes to check in and more than 20 minutes to get checked out after "I" noted my car sitting in the lot and went to the service writer area to get my car. The service writer didn't even know it was done nor had he time to take me out to the car as is usually the practice I have seen. Service writer was having difficulty with his PC and was beating on the keyboard with keys flying around. This so totally unprofessional and not helpful to make the PC work better. At one point he finally called for IT help but then the PC started working while he wa on the call. Another person who was passing thru, he seemed to be a service writer, he asked me if I'd been helped but he did not stick around to help when I told him of some of the issues (nice to ask but how about doing something about the issue...). Why wasn't the service manager called or otherwise there to help during the peak trouble time? I would like to speak to the service manager when it is convenient, also since I was in there to have fixed a problem that arose as a direct result of the service I had had done earlier that week(my transmission wasn't filled properly, 1/2qt low by reports). I'd like to know that your dealership respects the time I had to spend unnecessarily for a second trip to your shop and compensate me for my time getting YOUR issue fixed. I shouldn't have to be asking for this it should be automatic...

Cameron was great. The only thing I didn't like was not knowing that the snack bar is closed prior to coming. Had I have known I could have brought my own coffee. There was no way or place to get away from the loud rap music in the main bldg. Too bad you don't have a quiet area that someone could wait without listening to overhead music!

Thank you for following the issue with my car and making sure I understood what was being done to rectify it.

Helped me right away and walked me through my first oil change! Super patient!

Darryl was extremely helpful, informative, personable and professional.

I do not own this vehicle. My son Kyle has it now but I still get these text when ever he takes it in for service. Any help?

Andrew is a great service advisor! He is pleasant, informative and exhibited professionalism. West Hills Honda is fortunate to have him on the team! Ann B

Darryl was kind enough to still take my car in after being 30 minutes late for an appointment. I had called 10 minutes before my appointment informing them of me being late due to heavy traffic.

Every single person, from the moment I drove up, to the time I departed, was attentive, professional and nice! Way to make a Honda customer feel special! It’s why we keep coming back! Andrew was my main contact person, and he was great. But, even all the ladies in the cafe and front entry went out of their way to welcome me.

Always amazing