Amanda was wonderful. Her friendliness and helpfulness really made the service experience exemplary.
3/9/2019
Amy . VERIFIED CUSTOMER
Friendly & helpful, thank you!
3/9/2019
Ty M. VERIFIED CUSTOMER
Dustin is the best!
3/9/2019
Randi W. VERIFIED CUSTOMER
Gennifer was very helpful and polite. I am satisfied with the way my issue was handled.
3/9/2019
Joanne M. VERIFIED CUSTOMER
I’ve known Aaron since owning my Toyata minivan for 5-6 years. Aaron is the best service agent I’ve every work with. He is experienced, knowledgeable, provides well thought out explanations, respectful, and very polite. I trust him with my car and he has made my experience owning a Toyota even more pleasurable. Thanks Aaron!
3/9/2019
Grant K. VERIFIED CUSTOMER
Austin was quick and responsive to any questions I asked and was easy to talk to. I was completely satisfied with my recent service.
3/9/2019
Robin M. VERIFIED CUSTOMER
Trenton was great and explained all the service packages to me. Tristan in the service dept. was also very cordial and helped me get where I needed to go.
3/9/2019
Edward R. VERIFIED CUSTOMER
Terry Burkhalter is an asset to the Heartland Toyota staff. He is extremely knowledgeable and totally customer focused. His extra efforts to insure my satisfaction is a prime example of why I remain loyal to Heartland Toyota.
3/9/2019
Juliet R. VERIFIED CUSTOMER
Everything was fine except the last page of the service paperwork was not explained to me. I left messages for Gennifer to contact me to explain.
3/9/2019
Cindy D. VERIFIED CUSTOMER
Thank you!! Great friendly service specialist, appreciative of the loaner and great communication!
3/9/2019
Valerie D. VERIFIED CUSTOMER
Aaron is top notch! If not for Aaron, my husband and I would have taken our business elsewhere a long time ago. Aaron is always very personal, professional, and knowledgeable and is the only person I will deal with in the service department! Thank you Aaron for your superb customer service!
3/9/2019
Richard B. VERIFIED CUSTOMER
Nice greeting. Great customer awareness. Asked if I needed anything else. Very warm smile.
3/8/2019
Michael S. VERIFIED CUSTOMER
Rick is wonderful. Always goes the extra mile and is a pleasure to work with. Excellent customer service skills.
3/8/2019
Ronald L. VERIFIED CUSTOMER
Rick was great
3/8/2019
Helen Y. VERIFIED CUSTOMER
He was great no problems. The lady making the appointments needs some customer training. Other then the time of my appointment I don't like to come so late she told me that the only time oil changes are done. Found out that's not ture.
3/8/2019
Delfin A. VERIFIED CUSTOMER
Jacob is an excellent employee, he was courteous, friendly and professional.
3/8/2019
Theresa B. VERIFIED CUSTOMER
I forgot my wallet at home this morning and didnt realize it until my service was dine. He let me take my car home to get my wallet. I hurried home got my wallet and came back within 25 min. Really grateful
3/8/2019
Mitch B. VERIFIED CUSTOMER
Always satisfied with schedule and ability to have the work done in a timely manner
3/8/2019
Jennifer M. VERIFIED CUSTOMER
Jake is outstanding! Great attention to detail!
3/8/2019
Warren G. VERIFIED CUSTOMER
Your exceptional service that I expect from Toyota and Lexus was demonstrated today. I appreciate that very much.