Dustin is amazing. I absolutely love the care and attention I get when I am getting my service. Dustin is genuine and makes me feel like a friend. I have complete trust and faith in him and the team. I have never had a bad or unpleasant experience in dealing with him or anyone in the service department.
6/1/2019
Holly M. VERIFIED CUSTOMER
Friendly and down to earth
6/1/2019
Michael A. VERIFIED CUSTOMER
It was a busy day when I arrived. But it was handled professionally. And I got out In the time that was estimated. Nina has great customer service and very knowledgeable about my questions regarding my check engine.
6/1/2019
Michael S. VERIFIED CUSTOMER
Awesome job!
6/1/2019
Jim R. VERIFIED CUSTOMER
Again I arrived without appointment. My time is very valuable to me and Nina got my car done and tires rotated in less than an hour. I travel everyday all day so that is huge for me. Thank You Nina you are the best!!!
6/1/2019
Lisa H. VERIFIED CUSTOMER
Mandy was extremely helpful and explained the completed service completely. I appreciate her courteous and friendly manner.
6/1/2019
Eloise F. VERIFIED CUSTOMER
Dustin Beeson was very polite in every way.
Thank you very much.
6/1/2019
Breanne T. VERIFIED CUSTOMER
Very helpful and polite
6/1/2019
Dan . VERIFIED CUSTOMER
Friendly and professional service.
6/1/2019
Vincent D. VERIFIED CUSTOMER
No one does a better job than Nina. The entire service department isis great but Nina is the best. Keith Del Rosso
6/1/2019
Rachel L. VERIFIED CUSTOMER
Very professional and friendly service. No complaints!
5/31/2019
Diane B. VERIFIED CUSTOMER
She is professional, personable and thorough. Thanks to Mandy!
5/31/2019
Barbara T. VERIFIED CUSTOMER
Austin is great. He is kind and I always feel like he is personally involved. It matters to him that I have a good experience there.
5/31/2019
Daniel P. VERIFIED CUSTOMER
Great job
5/31/2019
Julie V. VERIFIED CUSTOMER
I want to thank Jake for the way in which he was able to communicate the answers to my many questions related to car repair.
He was mindful to the fact that I needed a better understanding of the different proposed repairs my car was needing to have done. He also stressed the importance of taking care of the problem sooner than later,
It’s clear to me that Jake does care about each client he is working with, and this type of attitude is what makes for a positive client experience. Thanks to Rocky for taking such good care of my car repairs.
5/31/2019
Toni E. VERIFIED CUSTOMER
I want to express how wonderful,kind and attentive Nina was while I was at Toyota. Nina went above and beyond to help me. Ninas customer service was excellent . Finally someone who knows how to interact with customers.
Thank you Nina Shaw
5/31/2019
Joel N. VERIFIED CUSTOMER
Today was the best experience to date we have had with the Heartland Toyota service department. Jacob took the time to explain the process for determining the solution for the problem we were having with the tire pressure alert system in our Honda CRV. He was extremely knowledgeable and we came away with complete confidence that our issue would be resolved. Thank you Jacob for your Proffessional service!
Joel & Sherrie Nielsen
5/31/2019
Brooke H. VERIFIED CUSTOMER
Excellent service!
Thank you!
5/31/2019
Marykate F. VERIFIED CUSTOMER
We have been dealing with less than poor customer service with a different dealer for my husbands vehicle and I came in expecting the same, but was blown away by The extraordinary customer service from Dustin and the rest of the staff at Hartland Toyota.
5/31/2019
Rico L. VERIFIED CUSTOMER
So when we got our vehicle back it wasn’t washed at all. The one thing that made me very angry was there was sticky residue on the front passenger side window. Just was surprised with such bad service because the last time was so great.