Dustin performed exceptionally well in my service call today. Attentive, accurate and helpful as well as kind.
6/5/2019
Alexis D. VERIFIED CUSTOMER
Austin did a great job as usual.
6/5/2019
Kathleene J. VERIFIED CUSTOMER
Nothing to add.
6/5/2019
Roald B. VERIFIED CUSTOMER
Pls send comment questions.
6/5/2019
Lynn W. VERIFIED CUSTOMER
Thank You for the three drink coupons. The wait was worth the free drinks.
Car is good to go, and will see you next time. May ask to take a trial ride in a new RAV 4 or Highlander in prep for making a purchase sometime next year.
Thank You.
Lynn W
6/5/2019
Elliott J. VERIFIED CUSTOMER
Thanks!
6/5/2019
Christine S. VERIFIED CUSTOMER
Service advisor was courteous, professional, knowledgeable and kept me informed of the status of my vehicle repair.
6/5/2019
Jenette H. VERIFIED CUSTOMER
My only concern was that the employee who checked us in could not find our information. He located our appointment but not our profile. Can someone make sure that we are in the computer? Thanks.
6/5/2019
Grady M. VERIFIED CUSTOMER
Thank you for all your help Dustin!
6/5/2019
Jessica M. VERIFIED CUSTOMER
Rick was professional and friendly and he took the time to explain the status of my RAV4 after servicing (all’s well but I need new brakes). I appreciated his kind, courteous nature. A+
6/5/2019
Richard M. VERIFIED CUSTOMER
Very pleased
6/5/2019
Kelly S. VERIFIED CUSTOMER
My vehicle is a Highlander, not a Scion.
Very happy with the service and how fast you finished.
6/5/2019
David B. VERIFIED CUSTOMER
Service was fantastic! I was kept informed throughout the process and she did a fantastic job. Thank you
6/5/2019
La Verne. VERIFIED CUSTOMER
Quick service. Polite and clearly explained items accomplished as well as Yellow checked box (potential for new tires).
Regarding tires and for planning purposes, she provided me with three options to be considered.
6/5/2019
Lyle D. VERIFIED CUSTOMER
Dustin always delivers great customer service!!
No place We would ever take our vehicles to than Heartland!!
You take care of all our vehicle purchases and maintenance needs.
Thank You from a very satisfied Toyota family.
6/5/2019
Harold D. VERIFIED CUSTOMER
Very quick courteous service.
6/5/2019
Gale L. VERIFIED CUSTOMER
Job well done. Thanks
6/5/2019
Maynard C. VERIFIED CUSTOMER
Everything was explained and went over each item. Very friendly and helpful.
6/5/2019
Robert S. VERIFIED CUSTOMER
Dustin did a great job for us!! He’s an asset to the dealership! Thanks!
6/5/2019
Audrey K. VERIFIED CUSTOMER
Very professional and a pleasure dealing with her.