Unfortunately I went down in a Sunday but I had looked at the hours on Sunday thinking it was ok. Yet service was closed so now I have to wait until Tuesday and it's Sunday. What might help is a reminder of hours in the text. And I could have texted back and asked service hours. Just that people not in the business don't think of sales and service being different hours.
9/2/2019
Timothy W. VERIFIED CUSTOMER
Great service as usual. That's why I keep coming back.
9/1/2019
George F. VERIFIED CUSTOMER
Thanks for the great help as usual Aaron.
9/1/2019
Paul C. VERIFIED CUSTOMER
Jake is wonderful! Kept me informed all the way, provided a good rental car since the service required an overnight. Professional, courteous, enthusiastic- thank you, Jake!
9/1/2019
Matthew P. VERIFIED CUSTOMER
I got to turn my car in early and it got done on time. They even called me to tell me it was done. Great service.
9/1/2019
Christina K. VERIFIED CUSTOMER
Always professional and kind ! A place you can trust.
9/1/2019
John W. VERIFIED CUSTOMER
Gennifer was very professional and accommodating, and made sure my experience was the best possible. Very impressive.
9/1/2019
Mark C. VERIFIED CUSTOMER
Jake stayed late this evening to accommodate me and was very pleasant to work with. Jake deserves to get recognized as an employee who provides outstanding customer service. Thank you for the great experience with your company that will keep me coming back for more business needs.
9/1/2019
Treisa . VERIFIED CUSTOMER
Austin was very nice and he answered my questions. My car was done in a reasonable time.
Thank you,
Treisa VanHoesen
9/1/2019
Keith L. VERIFIED CUSTOMER
Trenton was very helpful and informative.
9/1/2019
Hedy D. VERIFIED CUSTOMER
Always think you do a good job.
9/1/2019
John P. VERIFIED CUSTOMER
Not sure if we were supposed to get tire rotation. Had no conversation about the upgrade.
9/1/2019
William B. VERIFIED CUSTOMER
Amazing staff from the greeting upon disembarking my vehicle to the check out processto have me expedited on my way! Thanks again for a great tune up 5 stars
9/1/2019
Brenda F. VERIFIED CUSTOMER
All was great! Dustin is awesome and was very helpful!
8/31/2019
Konni B. VERIFIED CUSTOMER
We keep coming back. Nice people. Great service. Love the coffee treat ????
8/31/2019
Brandon T. VERIFIED CUSTOMER
Amanda provided fantastic service today, as always. She is friendly, knowledgeable, and professional. I trust my car and my time with both her and the team at Heartland Toyota.
8/31/2019
Rene C. VERIFIED CUSTOMER
Mr. Aaron Smith is very courteous and did an outstanding job. He also possess great customer service attitude. You need more like him in your organization. A keeper, Promote him now to be the service manager.
8/31/2019
Alison B. VERIFIED CUSTOMER
I am always completely satisfied with the attention, care, and professionalism given by Aaron Smith. He is an excellent service advisor and always does a great job. I prefer to have my service handled by him,as I used to have with Scott Moritz when he was a service advisor.