No communication from service advisor. Phone calls never returned.
11/27/2017
MARIO ALBERTO. VERIFIED CUSTOMER
I am coming back for sure, I live in Chula Vista. I will make my trip all to Rancho Jeep for good service.
11/18/2017
Larry M. VERIFIED CUSTOMER
Allen Bendix also helped me with other questions I had about my new car.
11/8/2017
Steve A. VERIFIED CUSTOMER
Marcos and Troy are simply the best!
11/8/2017
John L. VERIFIED CUSTOMER
Zack was wonderful and he was in complete contact with us. We are from out of town. So when we had this issue it was so nice to know he was so willing to help and so knowledgeable.
11/8/2017
Pierre N. VERIFIED CUSTOMER
Good timely service and reaching out to advise. Thanks much!! Very appreciated!
11/8/2017
Jason B. VERIFIED CUSTOMER
Hands down, best service at a dealership.
11/8/2017
Kenneth J. VERIFIED CUSTOMER
It was difficult to communicate with the service department regarding status of the vehicle maintenance. There's got to be a better way to leave a message.
11/8/2017
Debra W. VERIFIED CUSTOMER
Great waiting room! Nice service writer!
You might want to train people using the PA system to disconnect and not drop the handset. Annoying loud crash.
11/7/2017
Lori B. VERIFIED CUSTOMER
I asked about replacing a shredded wiper blade and was
Charged 80.00 for a complete new wiper set. Didn’t realize until I got
Home and reviewed my work order. It was an unplanned visit due to a dead battery And I had my dog with me. I was a bit scatter brained. All I needed was an insert for the wiper blade....
11/6/2017
William F. VERIFIED CUSTOMER
Zach is a miracle worker. This is the only dealer i have liked.
11/6/2017
Barry K. VERIFIED CUSTOMER
Oil change was non-eventful. I was encouraged to get new tires rather than spend money rebalancing the existing tires - due to their low remaining miles, (10K or so) - makes sense. Nice to have someone not just looking for more service items to bill.
11/6/2017
John S. VERIFIED CUSTOMER
Yes Allen was very helpful very satisfied with the service. Thank you
11/6/2017
Perla G. VERIFIED CUSTOMER
William provided excellent service. Very professional and understanding with my car needs.
11/5/2017
Pamela M. VERIFIED CUSTOMER
They habitually forget to reset the computer after service. It seems that I always have to remember to check the required service notification before I leave the dealer after service, I forgot to do that again this last time and got a block away, checked it and again I had to return to the dealer, stand waiting in an incredibly long line before getting it fixed.
11/5/2017
Walter S. VERIFIED CUSTOMER
Zach was nice and very professional. Thank you!
11/4/2017
Joshua D. VERIFIED CUSTOMER
Love the new shuttle service via uber and lift.
11/4/2017
Sean M. VERIFIED CUSTOMER
Allen was awesome! He kept me informed through the whole process and even had my van washed. Thanks Allen
11/1/2017
Crystal H. VERIFIED CUSTOMER
Bill was Very nice and promptly responded to my calls
11/1/2017
Jon B. VERIFIED CUSTOMER
Was not notified in a timely manner regarding the status of my repairs or when my car was ready for pick up.