allen is very helpful and gives us upadates of our service
11/1/2017
Lauro T. VERIFIED CUSTOMER
Troy was wonderful. Very attentive and professional. He walked me through the entire process.
10/31/2017
Isaiah L. VERIFIED CUSTOMER
They weren't able to figure out some the ongoing issues with my renegade
10/30/2017
Jami W. VERIFIED CUSTOMER
Troy was great. Very helpful and personable.
10/30/2017
Robert R. VERIFIED CUSTOMER
Great job by David assisting me.
10/30/2017
Teri F. VERIFIED CUSTOMER
Dave Greathouse is the "face" of Rancho Chrysler Jeep Dodge when you pull in for service. He's a terrific service advisor. I have complete confidence in his servicing of my vehicle. Thank you for the "above and beyond" service in troubleshooting my 2015 Chrysler 300. The glove box is working very well. I am so grateful for the service since it wasn't an easy replacement of a single part. David even arranged for transportation. I am a loyal customer of Rancho. I have owned and leased other vehicles including Mercedes Benz and Honda. David makes sure everything runs smoothly. Of all the service I have received, this is the very best.
10/29/2017
Laura P. VERIFIED CUSTOMER
David was very helpful and explained everything very well. He also made sure all issues I brought up were handled.
10/29/2017
Debra V. VERIFIED CUSTOMER
Great service as usual. Delivered on time
10/26/2017
JOSEPH D. VERIFIED CUSTOMER
Mr Amaral was excellent! He helped with the Jeep, the pick up and keeping me informed.
10/25/2017
ED C. VERIFIED CUSTOMER
Allen was a great representative. Outstanding service and support and I will be coming here for all my future needs
10/25/2017
Juan R. VERIFIED CUSTOMER
David Greathouse always goes above and beyond Guest Service.
10/25/2017
Steve D. VERIFIED CUSTOMER
Dave was exceptional. Knowledgeable, professional with a great attitude and customer service focus. I have other high end cars and have to say he’s one of the best service advisors I’ve experienced.
10/25/2017
Patricia S. VERIFIED CUSTOMER
William was great. He kept up informed and took care of everything. Thanks William
10/25/2017
Joshua J. VERIFIED CUSTOMER
I was satisfied with Allen 100% however I’m irrited with the fact that I had a open recall on a cat converter and and I had told them a week before I had this work done that I was having an issue with the cat converter since I couldn’t register or smog it. and they didn’t tell me until yesterday that I had the recalls. I had to go out in town and have it replaced with a California compliant converter which cost me quite a bit of money and pay to have it put on and now I’m stuck with having to eat that cost. Recall is supposed to be done and now that your dealership is passing the blame onto me that it was my fault that they don’t want to make it in this situation right has caused me to not do business after all this. I left the Jeep dealer located in Mission Valley because of the way they treated me but I would rather drive out of my way to another jeep dealer to get the work done then to have to eat the cost of the repair like that. The first thing they should’ve done was run my vehicle information to see if there was any open recalls when I mention that I was having a problem with the Catalytic converter.
10/24/2017
Florencio A. VERIFIED CUSTOMER
I was in and out in a very short time.
10/24/2017
Morgan Y. VERIFIED CUSTOMER
Thank you for the best experience Dave! I appreciate your help.
10/22/2017
Michael E. VERIFIED CUSTOMER
Dave Greathouse is the reason for our loyalty to Rancho. What an asset to your Service Fepartment. Professional, knowledgeable, and fun. A great combination!
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10/21/2017
Daniel G. VERIFIED CUSTOMER
Allen was very helpful and friendly. Thanks.
10/21/2017
Alfonso A. VERIFIED CUSTOMER
Really good service, the personnel very efficient, nice attention to customers. Thanks Rancho Chrysler.