Dave was great, very responsive to all my questions and helped keep me updated. 10/10
9/29/2017
Jeremy D. VERIFIED CUSTOMER
Had Death Woble and the conclusion was a faulty steering dampner is what I was told. They won't let you see what they are doing in the back while doing the inspection. Reason for the damaged steering dampner was because of the death woble that happened and the reason I brought it in. I have a friend who designs and makes the best aftermarket Suspension in the US tell me that it was the Steering Dampner it was a blown bushing on the track bar! But they sent me on my way in a unsafe truck. Someone gets hurt or killed they will have a lawsuit!
9/29/2017
Jeffrey M. VERIFIED CUSTOMER
Allen was very courteous and listened to my needs and made suggestions for my vehicle but was not pushy
9/29/2017
Daniel V. VERIFIED CUSTOMER
The diagnosis about my sunroof was as I expected. The service writer was very helpful.
9/29/2017
Eugene G. VERIFIED CUSTOMER
This is the second time I have been helped by William. He is knowledgeable with service required for my vehicle, and was able to find ways of saving on the total cost if my visit. Well Done William!!
9/29/2017
Mobility W. VERIFIED CUSTOMER
He’s so quick and he messaged me to keep me updated!
9/29/2017
Paul K. VERIFIED CUSTOMER
Troy was very friendly and helpful in getting me in and out. I had to wait for my car and had other things to do that day.
Paul
9/28/2017
Shawn T. VERIFIED CUSTOMER
Zachary provide it again excellent service. He got all the information that I needed and fix the main problem that I brought the truck in for great guy love working with him
9/28/2017
Breen G. VERIFIED CUSTOMER
Give Billy a raise! Get a cashier great people that try hard. I got 100 percent effort.
Respectfully Yours
Breen G
9/28/2017
Dave G. VERIFIED CUSTOMER
Dave is the best service of visor anybody could ever ask for
9/28/2017
Kenneth S. VERIFIED CUSTOMER
Billy Amaral is an excellent worker --will be back for service
9/27/2017
Robert O. VERIFIED CUSTOMER
Dave Greathouse is the best! Wouldn't trust anyone else with our vehicles!
Marti Oliver
9/27/2017
Requel P. VERIFIED CUSTOMER
David always take great care of me even on the most busiest days. He gets me in and gets me out. The service department takes great care of my jeep.
9/27/2017
Shane F. VERIFIED CUSTOMER
Thank you to the staff who did a good job on the service to our vehicle. We highly recommend our friends and family to have there vehicle done here at Ranchocjd????
9/27/2017
Lee G. VERIFIED CUSTOMER
I will be sending a letter detailing the events, my dissatisfaction, the fact that i feel i was lied to and scammed and that although i came to rancho because i was dissatisfied with carl burger that I probably will now take my jeep back to them for service. Lee G
9/26/2017
Sammy H. VERIFIED CUSTOMER
Ok thanks
9/25/2017
Steve F. VERIFIED CUSTOMER
Great job - I appreciate the positive attitude & working knowledge of the vehicle.
9/25/2017
Joseph D. VERIFIED CUSTOMER
Please thank the Service Manager for turning a bad situation into a good one. I had purchased 4 oil changes that had a 2 year contract life (which I never received paperwork on). The Service Manager comped my oil change and was very nice. Thank you.
9/25/2017
Suzanne L. VERIFIED CUSTOMER
Dqve take great care of me & my jeep compass!
9/25/2017
Perla G. VERIFIED CUSTOMER
David was great, curious and very professional. I just had a great experience with his service, except when I was trying to leave there were cars in the aisle that space was limited. The only way out was thru the middle lane. There was a service representative that was not David looking at another car in the service area entrance that saw me getting into my car, decided to look at the car in the service area first before letting me drive to get out.