Stephanie was great! I will definitely be back for future services.
12/12/2020
Beverly R. VERIFIED CUSTOMER
Na
12/12/2020
Refugio P. VERIFIED CUSTOMER
Great Service, will be glad to complete survey. Happy Holiday’s.
12/12/2020
Vittorio W. VERIFIED CUSTOMER
Service was great. Service paid for a Lyft ride home. Then when my truck wasn't finished they provided me with a loaner. Superb customer service.
12/12/2020
Rhonda W. VERIFIED CUSTOMER
Jillian is ALWAYS very helpful and professional when I come in or call.’in my opinion she is a great asset to Ford. Keep up the good work.
12/11/2020
Anthony M. VERIFIED CUSTOMER
I always said working with Sutton Ford is the best I really trust Melissa and will always request her to help me out she really cares! I also feel the same about Jamie in quick lane these 2 employees is why I keep coming for service always has a smile and willing to help you out and take care of any problems! Again it’s all about the trust!
12/11/2020
Marydale D. VERIFIED CUSTOMER
Jillian is always very personable and give service with a smile. I love her personality.
12/11/2020
Russell S. VERIFIED CUSTOMER
Very friendly and easy to work with.
12/11/2020
Jennifer W. VERIFIED CUSTOMER
Jillian Stanford is always very helpful and professional whenever I come into establishment. She remembers my name every time and that makes me feel welcome! For the past 5+ years ????
12/11/2020
Olawale A. VERIFIED CUSTOMER
The ONE THING I came to Ford for did NOT get fixed. I drove off the lot and came home just to drive to the gym 4 hours later and not less than 2 mins into my drive, THE SAME problem I came to Ford for occurred. All of this AFTER PAYING $1178!! This is ridiculous and is completely uncalled for!!!! I will be back in the morning to either get a full refund or get the problem fixed free of charge. Literally ridiculous
12/11/2020
Altheria C. VERIFIED CUSTOMER
Jillian always smiling ???? polite and professional ????????
12/11/2020
Anthony B. VERIFIED CUSTOMER
Jaime was great the fast service side of the waiting room needs a make over. Have to hear and see the service tech and Mechanics flying in and out of the service department. But I've been buying cars since I was 18th your customers feedback really never makes a difference. But anyways there's your survey.
12/11/2020
Melquidades L. VERIFIED CUSTOMER
I absolutely adored Jessica and her kindness and she helped reset my oil life thing and just was so pleasant
12/11/2020
Anita R. VERIFIED CUSTOMER
Jessica is Awesome..
12/11/2020
Ralph W. VERIFIED CUSTOMER
All I had done wad Auto Butler. This IS my go to for all repairs.
12/10/2020
Jacqueline J. VERIFIED CUSTOMER
It was done in good time.
12/10/2020
Margaret M. VERIFIED CUSTOMER
Frost, let me say, I was greeted with a pleasant good morning and a beautiful smile. During my intake I was asked about the problem I was having with my truck. Melissa was very professional and waited until I explain what my concerns were. I was informed on the procedure and a estimate cost of the work, and would check to see if the problem was covered under my warranty. I was kept informed of the work that may be preformed on my vehicle. I was very please that I could speak to the mechanic concerning the problem. I was always kept informed on the process. After the work was completed I was given a copy of the work and walked over the the cashier. I was again greeted with a, thank you Mrs. Mabry for chosen SUTTON Ford. Melissa was very professional, kind and caring. Always good to know Ford has caring employees working for they. Looking forward to seeing Melissa again. Thank you for great service today. Sincerely Mrs. Margaret M
12/10/2020
Clyde R. VERIFIED CUSTOMER
I am very satisfied with service I received from Sutton staff especially Jill Stanford .The work was performed in a timely and profession manner. My car looked and smelled brand new. Kudos to Jill and service staff. I feel very proud that of the service I received, it t has been excellent.
Clyde R