Brian was good with keeping me informed. However I had to bring the car back because the mechanic didn’t put the door panel on correctly the first time. It shouldn’t have been let out of the shop like that in the first place.
2/19/2026
Kathleen J. VERIFIED CUSTOMER
Thank you Bryan for being so patient with a senior citizen ????❤️
2/19/2026
Eletta H. VERIFIED CUSTOMER
Great job and customer service!
2/19/2026
Charles Y. VERIFIED CUSTOMER
Jason is a great person. I bought myF150 from your dealership in 2012 and have always brought my truck back to Sutton for maintenance and extra add on.Jason has always lived up to the integrity that I expect from Sutton Ford,that's why I keep coming back "Thank you "!
2/18/2026
Susan W. VERIFIED CUSTOMER
Thank you so much
2/18/2026
Catherine N. VERIFIED CUSTOMER
Mr. Brian Jones was very nice kind helpful in , ve very acknowledging.he went beyond my expectations.
2/18/2026
Debora C. VERIFIED CUSTOMER
I was in and out within 1 hour. I was very pleased
2/18/2026
Mary S. VERIFIED CUSTOMER
Jason kept me informed and reviewed all the options for service. He helped me come up with a plan for the day and my next visit. Jason was very helpful. It was an hour and a half wait for an oil change and I had a 7:15 appointment. Waiting that long with an scheduled appointment was a bad experience.
2/17/2026
Barbara H. VERIFIED CUSTOMER
It took too long, and my son had to tell him how to reset the oil change light.
2/17/2026
Philip S. VERIFIED CUSTOMER
Very professional and a relaxing environment
2/15/2026
Leniene H. VERIFIED CUSTOMER
As always the staff greets me and know my Mrs. Hudson. They treat me with love and I LIKE IT❣️Great service and pleasant conversation
2/15/2026
Angel N. VERIFIED CUSTOMER
Thank you guys Tim is highly recommended on my end he cares for people sees them more as customers and takes his role seriously!
2/14/2026
Geena W. VERIFIED CUSTOMER
Great job! Love the way Bryan explained the process. Will recommend!
2/14/2026
Steven S. VERIFIED CUSTOMER
Job well done
2/14/2026
Jill S. VERIFIED CUSTOMER
Okay. Thank you.
2/13/2026
Kaylor F. VERIFIED CUSTOMER
Easy to work with. Only sells me what I need. Great customer service.
2/13/2026
Joan F. VERIFIED CUSTOMER
Gloria is like the other employees that I've met and know at Sutton. Focused on customer satisfaction with efficiency, professionalism, courtesy and a great big smile.
2/13/2026
Hollie A. VERIFIED CUSTOMER
Melissa is always accompanying and a great communicator! I could not be more pleased! Thank you