Gloria was so professional and efficient thank you
3/4/2026
Maryetta B. VERIFIED CUSTOMER
Not happy at all
3/4/2026
Larry T. VERIFIED CUSTOMER
Cars are all very similar, the difference is the staff separating yourself from others. This is done with people like Jillian who I cannot say enough positives about the reason I will continue to return to Sutton Ford.
3/4/2026
John . VERIFIED CUSTOMER
Exceptional service and very thorough description of my issues. Tim made it easy to understand and helped the entire way
3/4/2026
Fredrick D. VERIFIED CUSTOMER
Melissa greeted me with a welcome smile and was pleasant throughout my visit. Thank you
3/4/2026
Richard S. VERIFIED CUSTOMER
Top to bottom job well done
3/4/2026
Louis W. VERIFIED CUSTOMER
My experience with Jason Dunkin Scott Jr. is always great. I really appreciate his honesty and his colleagues that work on my vehicle to make the customer happy. He JASON is a great asset to Sutton Ford. Keep up the good work guys.
3/4/2026
Cynthia T. VERIFIED CUSTOMER
Ms. Stanford is patient, professional & kind. She was able to explain all of the questions that I had.
Sutton Ford is Wonderful. Thank you.
3/3/2026
Jordonna M. VERIFIED CUSTOMER
My service at the Sutton Ford dealership service department was excellent. They kept me aware to win my parts arrived, and when I arrived to get my service done, I was the second person in line.
3/2/2026
George C. VERIFIED CUSTOMER
Tim is awesome.
3/1/2026
Kira H. VERIFIED CUSTOMER
Service was great
3/1/2026
James A. VERIFIED CUSTOMER
Came in because i was told your store had a road force wheel balancer, i have a f450 on 19.5 wheels. That balancer is the only to get them right. I offered to pay extra because i know debeading and rotating the tire on the rim **** and your tech should get paid. When i left i have a mild vibration still, when i looked at the tires and wheels from under the truck. None show signs of the full process. No marks from soap. No chalk lines. Nothing.
2/28/2026
Benjamin B. VERIFIED CUSTOMER
Excellent service...courteous and professional!
2/28/2026
Jason V. VERIFIED CUSTOMER
She was great!
2/28/2026
Brett B. VERIFIED CUSTOMER
Mr. Pitlock was very professional and informative about my vehicle. He was very friendly and kept me aware of what was happening with my maintenance.
2/27/2026
Martin M. VERIFIED CUSTOMER
I had a 9:15 appointment and didn’t get out of there until 11:15 for an oil change. I don’t appreciate your hidden charges for “ materials” and oil disposal. Just include them in the price so there are no surprises. Also, who ever worked on my car was smoking in my car. I don’t smoke so it was not a pleasant surprise to get in my car and smell the unpleasant oder.
2/27/2026
Gladys S. VERIFIED CUSTOMER
My arrival to quick Lane was around nine and my departure was after one pm. The only issue was I was not informed of the length of time and not ask if I needed shuttle home and back upon completing the work.
2/27/2026
James L. VERIFIED CUSTOMER
Great!
2/26/2026
Darren B. VERIFIED CUSTOMER
Gloria is very knowledgeable and helpful
2/26/2026
Randy B. VERIFIED CUSTOMER
Jason was very professional & understanding about my needs with my vehicle...I enjoyed working with him