Timothy was the kindest person I have had in a dealership in while. I appreciate him explaining things and making sure my questions were answered.
3/26/2026
Terence D. VERIFIED CUSTOMER
Bryan was excellent and took care of my concern quickly. Thank you Bryan !!!!!
3/26/2026
Kim S. VERIFIED CUSTOMER
Thanks Brain
3/25/2026
Shaketta M. VERIFIED CUSTOMER
My car wasn’t wash after the service.
3/25/2026
Janet K. VERIFIED CUSTOMER
Job well done make me feel like family
3/25/2026
Wendy R. VERIFIED CUSTOMER
This time wasn’t any scratches on my car
3/25/2026
Ernest W. VERIFIED CUSTOMER
Great Job Thanks
3/25/2026
Ronald R. VERIFIED CUSTOMER
this is Ron Rogers. My vehicle is a Ford 250 diesel. I took it in for service. Timothy was very pleasant in conversation getting right down to business asking me what I needed and what they would provide. I’ve been with SUTTON, for quite a while. I purchased my vehicle there. It’s a 2015. I love my big old truck and it’s a pleasure to know that someone else cares about it as much as I do Timothy was to the point accurate and his prompt as possible a credit to the SUTTON, business God bless you all take care. I love my big old truck. Thank you for taking care of it. If I have any problems, I’ll take it to Timothy and I am sure and very confident that it will be handled properly promptly and efficiently. Have a blessed day. Thanks for being there.
3/25/2026
Archie K. VERIFIED CUSTOMER
Excellent
3/25/2026
Nathaniel H. VERIFIED CUSTOMER
Jason did an outstanding job and I am grateful.
3/25/2026
Diane . VERIFIED CUSTOMER
He listens and addresses your concerns. He is very polite that makes me feel comfortable and confident dealing with people.
3/24/2026
James L. VERIFIED CUSTOMER
Excellent !
3/22/2026
Ella T. VERIFIED CUSTOMER
Excellent service as always
3/22/2026
Cynthia P. VERIFIED CUSTOMER
Gloria was so nice to work with
3/22/2026
William W. VERIFIED CUSTOMER
My experience with Jason was very good. I appreciated his business like manner and he showed concern. His courtesy meant a lot to me. He represented Ford’s service department well.
3/21/2026
Michael P. VERIFIED CUSTOMER
Jason and the team were great to work with . My only issue is they didn’t wash the car like they were supposed too.. so with that I give the overall service rating 8 out of 10
3/21/2026
Lavern B. VERIFIED CUSTOMER
Jason always deliver a job well done. He has the best customer service skills. Very friendly.
3/21/2026
Crystal B. VERIFIED CUSTOMER
I got my windshield replaced due to a sizable crack. Over the weekend,I heard a rattling sound coming from the drivers side towards the base of the new windshield. I called Tim Tuesday morning and he had the appointment setter contact me right away. I brought the car in and Timothy found the problem right away. I really appreciate the great service that he gives with a smile. He's very professional and personable. I highly recommend him and Sutton Ford to EVERYONE !!!
3/21/2026
Christina . VERIFIED CUSTOMER
Gloria was fantastic! Very professional and personable. A great friendly personality. I also want to say the same about the gentleman that was working with her at the front desk today. I did not catch his name but he is also an excellent representative for your company.
3/21/2026
Terrence T. VERIFIED CUSTOMER
As always, I am impressed and appreciative of the excellent service and customer focus that Melissa and her team provides me.