Jason delivered outstanding customer service that was both fast and efficient.
2/6/2026
Nate T. VERIFIED CUSTOMER
Great service would recommend
2/6/2026
George C. VERIFIED CUSTOMER
Timothy is a stand up guy. He’s awesome.
2/6/2026
Ariane L. VERIFIED CUSTOMER
She was very sweet no problems
2/6/2026
Diane . VERIFIED CUSTOMER
Great customer service
2/5/2026
Charlotte P. VERIFIED CUSTOMER
Thank you
2/5/2026
Shirley H. VERIFIED CUSTOMER
Mr.jones were very nice
2/5/2026
Southern Co. VERIFIED CUSTOMER
Melissa helped me with my warranty issues. She even arranged pickup and drop off of the vehicle. Thanks again!
2/5/2026
Cleveland W. VERIFIED CUSTOMER
Just want to thank Timothy for the way everything was way everything was handled
2/4/2026
Cleven Y. VERIFIED CUSTOMER
I feel like I was robbed I am never coming back again
2/4/2026
Kevin H. VERIFIED CUSTOMER
Excellent service. Timothy kept me informed The whole time. There was an issue getting the parts necessary, he kept me informed what was happening and has continued in his efforts to resolve the parts issue. Great service
2/4/2026
Sharon R. VERIFIED CUSTOMER
Jillian is wonderful. Professional, knowledgeable, and great customer service representative.
2/4/2026
Donna M. VERIFIED CUSTOMER
Top of the line service!!thank you guys.
2/4/2026
Ernest W. VERIFIED CUSTOMER
Professional and efficient
2/4/2026
Leann F. VERIFIED CUSTOMER
Melissa is always on top of her game.
2/3/2026
Desiree H. VERIFIED CUSTOMER
I truly appreciate the great service that Ms. Gloria Seller has provided for me. She was very professional and she gave great advice on the work that my vehicle needed.
I also appreciate how each employee that came to work early Monday morning (February 2, 2026) said good morning to everyone in the shop (customers as well as employees). What a wonderful act of kindness. It showed that everyone at Ford enjoyed working there. I also appreciate the pickup and drop off services. The men (Robert and I don’t recall the other gentleman name)were very nice and friendly.
2/3/2026
Alex P. VERIFIED CUSTOMER
Sutton Ford did a great job on my Ford Explorer st 2025
2/2/2026
Everlene H. VERIFIED CUSTOMER
Excellent services
2/2/2026
Rosalind P. VERIFIED CUSTOMER
My experience today was great.
2/1/2026
Jessica L. VERIFIED CUSTOMER
Jillian was wonderful to work with. She answered all of my questions, truly empathized with my situation, and even suggested helpful options to make getting my car back easier once service was complete (the service valet was a lifesaver!). She has excellent customer service skills and is also very knowledgeable about cars and their issues. She’s great! Thank you, Jillian!