She was exceptional there was a problem at the cashier and long line and she saw me standing there waiting she took the time to come over and get my keys for me and processed me out. I wish more people were like her very kind and considerate and concerned. I want to thank her once again for everything she did for me.
2/21/2026
Edward Y. VERIFIED CUSTOMER
Good Job
2/21/2026
Murray D. VERIFIED CUSTOMER
Murray D
2/21/2026
Adrikus W. VERIFIED CUSTOMER
I had a very bad experience.\n I came in for a simple oil change.\n The next morning, it was transmission fluoride all over the driveway. Instead someone explaining what happened.They said that the truck was old anyway and pretty much tried to sell me something new. There was no transmission fluid, leaking, or any issues with my transmission before I came into that shop.
2/21/2026
Randy B. VERIFIED CUSTOMER
Everybody was nice and efficient. Didn't have to wait long.
2/21/2026
Richard B. VERIFIED CUSTOMER
Awesome service!
2/21/2026
Jeffrey C. VERIFIED CUSTOMER
Jillian always takes better than great care of me and my vehicle.
She provides me with a superior customer service experience that makes it easy for me to choose Sutton asy primary vehicle service location.
2/20/2026
Jack T. VERIFIED CUSTOMER
Melissa is absolutely top notch in her job. She kept me informed every step of the way on the service of my vehicle. She is truly an asset to Sutton Ford!
2/20/2026
Cynthia H. VERIFIED CUSTOMER
Timothy was so personable and helpful. I really appreciated how he took the time listen to my concerns and to make me feel taken care of.
2/20/2026
Lucien D. VERIFIED CUSTOMER
Overall very satisfied with my experience there. Super friendly and helpful team that communicated every step of the way.
2/20/2026
Shineria M. VERIFIED CUSTOMER
Timothy’s over 20 years of dealership experience really shined through for me He took the time to explain how a premier warranty was beneficial which I bought he helped me into a rental he updated me daily regarding the care of my vehicle he explained the work being done on my vehicle in words I can understand and when the warranty company tried to bite back he fought for me and got me covered Sutton Ford has Superstars for employees!!
2/20/2026
Michael J. VERIFIED CUSTOMER
Bryan and the mechanics at Sutton Ford always take good care of my F-150
2/19/2026
Brian . VERIFIED CUSTOMER
Brian was good with keeping me informed. However I had to bring the car back because the mechanic didn’t put the door panel on correctly the first time. It shouldn’t have been let out of the shop like that in the first place.
2/19/2026
Kathleen J. VERIFIED CUSTOMER
Thank you Bryan for being so patient with a senior citizen ????❤️
2/19/2026
Eletta H. VERIFIED CUSTOMER
Great job and customer service!
2/19/2026
Charles Y. VERIFIED CUSTOMER
Jason is a great person. I bought myF150 from your dealership in 2012 and have always brought my truck back to Sutton for maintenance and extra add on.Jason has always lived up to the integrity that I expect from Sutton Ford,that's why I keep coming back "Thank you "!
2/18/2026
Susan W. VERIFIED CUSTOMER
Thank you so much
2/18/2026
Catherine N. VERIFIED CUSTOMER
Mr. Brian Jones was very nice kind helpful in , ve very acknowledging.he went beyond my expectations.
2/18/2026
Debora C. VERIFIED CUSTOMER
I was in and out within 1 hour. I was very pleased