Man was a great representative for Lexus. He walked me through the details for my car and what I can do moving forward. The service team was also great.
3/6/2020
NILESH P. VERIFIED CUSTOMER
Excellent service
3/6/2020
Ann F. VERIFIED CUSTOMER
Jennifer is very helpful and pleasant.
3/6/2020
Kevin B. VERIFIED CUSTOMER
My vehicle service was completed in a timely manner.
3/6/2020
SPURGEON S. VERIFIED CUSTOMER
Edgar was great and very responsive. Highest evaluation.
3/6/2020
Diana H. VERIFIED CUSTOMER
Thank you!
3/5/2020
Tengyun M. VERIFIED CUSTOMER
Great
3/5/2020
Thierry L. VERIFIED CUSTOMER
Renee is great
3/5/2020
Robert C. VERIFIED CUSTOMER
Mike is the best!
3/5/2020
Clarence A. VERIFIED CUSTOMER
Excellent service.
3/5/2020
AURORA M. VERIFIED CUSTOMER
I just submitted a long response. Here is what I have to say about Frank he is the very best and really helps with our cars we’re treated like we’re family and his respect is why we keep asking for him. Our seatbelt needs to be fix but the parts aren’t in so we’re waiting . Unlike our friends repair took about a month and still I haven’t seen their car so I ask and they said their advisor hadn’t called to say how much or how long the repair would take. That’s why Frank is our guy his team is always ready to help and get our car taken card of fast. Their name was Reynoso
3/5/2020
Chukiat N. VERIFIED CUSTOMER
Excellent service, I gave him an A+
3/5/2020
Janet R. VERIFIED CUSTOMER
Rodolfos customer service was outstanding,
3/5/2020
Evangelina T. VERIFIED CUSTOMER
Kellly Yang I’m appreciative for his help and concerns re my car and me he’s an asset to Longo Toyota .
3/5/2020
Carlos G. VERIFIED CUSTOMER
DAVID PARADA HAS A GREAT AND PLEASANT PERSONALITY, ALSO HE HAS GREAT KNOWLEDGE OF THE LEXUS CARS!!!, HE TREATED US AS MEMBER OF THE LEXUS FAMILY, EXPLAINING I DETAIL WHAT OUR 2001 RX00 NEED AND WHAT NOT!!!!, HIS PATIENCE IS TO BE ADMIRE!!!!, HE IS A GREAT ASSET TO LONGO LEXUS, AND WE ARE VERY HAPPY AND PLEASE WITH THE WAY HE TREATED US!!!, AND WE HOPE THAT THE NEXT TIME WE GO BACK , HE IS THE ONE THAT HE TAKE CARE OF US AGAIN!!!, THANK YOU DAVID!!!!
3/5/2020
Yunfei S. VERIFIED CUSTOMER
Professional
3/5/2020
John C. VERIFIED CUSTOMER
Very professional advisor
3/5/2020
David F. VERIFIED CUSTOMER
Navigation system is not working as it was when dropped off...wife is pissed off!...she does not know how to reset it...we dont understand why it would be affected by basic service. She may be back tomorrow and not happy...thanks