Edgar was great at his customer service. Be glad to answer a survey regarding my visit.
8/28/2020
Raymond S. VERIFIED CUSTOMER
I am impressed by the safety procedures implemented. Nice job. If anything, perhaps the loaner vehicle pickup could be streamlined. I estimate I waited about 20 minutes to half an hour even though there weren't as many customers there as usual.
8/28/2020
Craig M. VERIFIED CUSTOMER
Excellent service as always, thank you Longo Lexus
8/28/2020
Herbert A. VERIFIED CUSTOMER
Francis Saldana is simply the BEST! We can always trust that our car will be well taken care of at Longo Lexus because of him. We truly appreciate his expertise and friendly service.
8/28/2020
Carlos S. VERIFIED CUSTOMER
The Car loaner process was slow
8/28/2020
Danh L. VERIFIED CUSTOMER
The service was great. Despite the fact that the car came out with a crack in its front windshield, David Parada, stepped in and took care of it in a very professional matter. I will definitely be coming back for more of my Lexus needs.
8/28/2020
Miriam H. VERIFIED CUSTOMER
I did not fix my car because was a lot of money, however I will as soon as I can. Thank you
8/28/2020
Leny P. VERIFIED CUSTOMER
I really do appreciate Edgar for all the help he’s rendered to the all family and to thank you as well to the other departments
8/28/2020
FARID S. VERIFIED CUSTOMER
Just I had to wait for loaner car
For one hour
Other than that
Excellent
8/28/2020
Marie V. VERIFIED CUSTOMER
Excellent attention from the moment I drove on the Longo lot. I asked directions to Lexus Service Dept. Customer Service was excellent!!!
8/28/2020
Elia G. VERIFIED CUSTOMER
Thank you for the EXCELLENT SERVICE!
8/28/2020
Niro C. VERIFIED CUSTOMER
Excellent service and support
8/28/2020
Michael K. VERIFIED CUSTOMER
Great service always great thanks again
8/28/2020
Man C. VERIFIED CUSTOMER
He is excellent and professional.
My husband and I are very satisfied his service .
8/28/2020
Kenley L. VERIFIED CUSTOMER
Great customer services!
8/28/2020
ZEXIAN H. VERIFIED CUSTOMER
good
8/28/2020
Keysa R. VERIFIED CUSTOMER
Edgar is awesome!!
8/28/2020
Daniel G. VERIFIED CUSTOMER
Francis was a awesome and listened to all my concerns regarding my car, I will continue to get my Lexus IS serviced at Longo because of the great staff and service.