My paper/invoice was lost and did not feel like I got a professional advising me professionally. He asked me if I got a call saying my car was done or not. He should have all of that sorted out and know if my car is finished or not. I would like to see a different advisor if I go in next time.
8/26/2020
Jose R. VERIFIED CUSTOMER
Great service always very helpful
8/26/2020
Seung Y. VERIFIED CUSTOMER
Thanks you David for wonderful service!
8/26/2020
WENDY T. VERIFIED CUSTOMER
I all ways work with Kelly Yang every time
He is a very very nice person and very helpful.
8/25/2020
Teresa L. VERIFIED CUSTOMER
I’m Appreciate that John Yang provided the good service.
Thank you
Teresa L
8/25/2020
Joan K. VERIFIED CUSTOMER
Easy simple straightforward
8/25/2020
Douglas K. VERIFIED CUSTOMER
Thank you Longo Lexus!!! Signed a Very satisfied customer
8/25/2020
John H. VERIFIED CUSTOMER
John is great! Lexus service is great!
8/25/2020
Winnie N. VERIFIED CUSTOMER
Professional and knowledgeable
8/25/2020
Michelle A. VERIFIED CUSTOMER
All went as explained and timely.
8/25/2020
Nora A. VERIFIED CUSTOMER
No complains . Excellent service . Thanks.
8/25/2020
YUN W. VERIFIED CUSTOMER
Service is good.
8/24/2020
Mark E. VERIFIED CUSTOMER
Jim was great to deal with. Thank you
8/24/2020
Jose M. VERIFIED CUSTOMER
Excellent job & customer service
8/24/2020
Regina V. VERIFIED CUSTOMER
David was on top of it. He kept me informed about my car, explained all that was needed to me, and was very kind.
8/24/2020
Maria R. VERIFIED CUSTOMER
Jelly was very professional, but not condescending or patronizing. It was a pleasure dealing with Kelly.
8/24/2020
David G. VERIFIED CUSTOMER
Jim Palmer is a professional and I always request my service appointments with him. No matter what problems occur during my service, he is always willing and helpful in getting them resolved.
8/24/2020
Rodney M. VERIFIED CUSTOMER
Frank is excellent and always does a fantastic job.
8/24/2020
AURORA M. VERIFIED CUSTOMER
Frank is always a great adviser even when the problem isn’t fix correctly and I have to go back he makes sure it’s all done I’m so glad Frank is easy to reach and gets all the things done. With the covid I’m sure we have more rookies working so sometimes things don’t go quite right Thank you for asking
8/24/2020
Sally S. VERIFIED CUSTOMER
My car is running beautifully now and they took care of a recall on the fuel pump that I wasn’t aware of.