Excellent service excellent assistance everything was very good ????
8/22/2020
Raymond L. VERIFIED CUSTOMER
Great job!
8/22/2020
Si C. VERIFIED CUSTOMER
Good customer service
8/22/2020
KAZUHIRA F. VERIFIED CUSTOMER
Good servicek
8/22/2020
Albraham V. VERIFIED CUSTOMER
Easy in easy out, communicated through the entire process.
8/22/2020
Charles D. VERIFIED CUSTOMER
I was very impressed with Edgars commitment to making sure that I was 100% satisfied and that all my questions were answered.
8/22/2020
STACY S. VERIFIED CUSTOMER
Jennifer was friendly professional and helped me with my concerns. I’ll definitely ask for her again and recommend her to my sister who owns three Lexus vehicles.
8/22/2020
Jimmy T. VERIFIED CUSTOMER
I was very happy with the service provided by James and the Longo Lexus team. It was what I expected and more, from a highly trained and professional team of excellent, customer service representatives. I am absolutely satisfied with the service Longo Lexus provides every time I take my wife’s Lexus for services needed. The lounge area is a great place to sit and relax while we wait for our cars to get serviced. This a high level of excellent customer service I’ve experienced since I joined the Lexus family. The Longo Lexus team takes care of their customers, unlike any other competitors; Toyota, even Honda, which we have a family of Honda’s since 2006 - 2017. Longo Lexus provides complimentary car wash and fill your tank. Now, that’s above and beyond service we love to experience. Thank you and keep up the excellent job you’re doing every day, especially in these times. I will highly recommend Longo Lexus to my family and friends!
8/22/2020
John B. VERIFIED CUSTOMER
Beau went above and beyond to make sure that my vehicle needs were met
8/22/2020
Rosalind D. VERIFIED CUSTOMER
Very nice and very professional!
8/22/2020
Andrea B. VERIFIED CUSTOMER
Edgar was amazing!!!
8/22/2020
Manuel B. VERIFIED CUSTOMER
Excellent
8/22/2020
Archie N. VERIFIED CUSTOMER
Thank you to Mr. Palmer. He is a professional as he follows up on current maintenance and remembers what needs to be monitored on our RX 330. I am sure it is running well due to his attention to detail as a service to the customer. His excellent work represents Longo Lexus well.
8/21/2020
Ed M. VERIFIED CUSTOMER
I was satisfied with Kelly but not with the estimate I received to repair my vehicle. In all the years that I have had my vehicles service at Longo Lexus I never felt as if though I was being taken advantage this time I did. The estimate I received for the repair was exorbitant as well as disheartening.
Ed M
8/21/2020
CLARIBEL G. VERIFIED CUSTOMER
He was nice and provided a good time estimate.
8/21/2020
Nguyen D. VERIFIED CUSTOMER
Thank you Jennifer Lew and lexus team for did a great job. I appreciate it.
8/21/2020
Horacio T. VERIFIED CUSTOMER
Very happy with the service. All the staff are very nice.
8/21/2020
Thomas P. VERIFIED CUSTOMER
Great job. Great guy!
8/21/2020
Khin S. VERIFIED CUSTOMER
Thanks for making the process simple and fast
8/21/2020
David S. VERIFIED CUSTOMER
Great service. Francis Saldana always keeps me updated on service status and any additional recommended service. Will continue to come to Longo as long as I own a Lexus.