My service advisor, Beau Ly always takes care of making sure everything is done to my satisfaction. When I ask for something specific, Beau makes sure it happens. Please recognize Beau for excellent effort in maintaining
Excellent customer service.
Thank you!
John P
8/21/2020
CARL T. VERIFIED CUSTOMER
Robin is the best. Very thoughtful.
8/21/2020
Diane C. VERIFIED CUSTOMER
I have been a customer since 1999 and have seen and experience your service
Protocol which I find very satisfying. I may not always love the cost of repairs but everyone had been very pleasant and helpful at Longo Lexus.
8/21/2020
Qing W. VERIFIED CUSTOMER
Great
8/21/2020
Lela M. VERIFIED CUSTOMER
Robin was very helpful.
8/21/2020
YING Y. VERIFIED CUSTOMER
Jennifer service is very good
8/21/2020
ELVIA R. VERIFIED CUSTOMER
Kelly was very helpful, friendly and so professional. I would definitely refer him to family and friends.
8/21/2020
Dojune J. VERIFIED CUSTOMER
Kept me up to date on the vehicles. Great service!
8/21/2020
Lynette H. VERIFIED CUSTOMER
The entire experience was Wonderful! And to top everything off my car was returned to me (for the first time) on a giant flatbed and the rental was returned the same way! That was really great for me because I didn't have to make that LONG drive to El Monte in all that traffic! Thank you Longo! You people are just like my wonderful "personal agent" Sergio said you would be, Teriffic!!! Thanks????
8/21/2020
Lesley T. VERIFIED CUSTOMER
Service advisor was friendly and gave accurate estimate of how long it would take for my service to be completed. Everyone that I interacted with from check-out to valet was kind and helpful.
8/21/2020
STELLA S. VERIFIED CUSTOMER
Good and professional service ????????
8/21/2020
Deborah W. VERIFIED CUSTOMER
Robin Ho always takes very good care of me. He is an excellent service rep!
8/21/2020
Tracy M. VERIFIED CUSTOMER
The service was great as always. I really value Beau as my service adviser. This is why I have purchased/leased 4 cars from Longo.
8/21/2020
Sunny H. VERIFIED CUSTOMER
Excellent service again from Man Wong.
Reliable, trustworthy and efficient.
Great customer service!
8/21/2020
Stan S. VERIFIED CUSTOMER
Excellent customer service and vehicle delivered before the time I was promised