Thanks for finding that annoying squeak. It’s been quiet since you took care of it. I know that those types of things can be very hard to chase down. It’s been great Driving it so far. Been solid and no noises At all. Thank you ????
8/31/2020
JESUS R. VERIFIED CUSTOMER
David was well informed and explained the whole process. Very satisfied with Longo.
8/31/2020
Peter H. VERIFIED CUSTOMER
Beau Ly is the perfect example on how all Service Managers should be. His sincere, respectful and honest service has excelled over my previous experiences with BMW, Mercedes and Acura.
8/31/2020
Rosa S. VERIFIED CUSTOMER
I will look for the survey and respond
8/31/2020
Elenita V. VERIFIED CUSTOMER
Francis has excellent customer service .
He answers all my concerns & questions .
8/31/2020
Mirna R. VERIFIED CUSTOMER
The dealership and it’s employees provided really good service. The job was done quicker than I expected. All the representatives were really nice and friendly.
8/31/2020
Leonila D. VERIFIED CUSTOMER
Mr. Wong was very cordial and so helpful pertaining with the services I needed for my Car. So attentive while I am telling him the minor problems of my car. I definitely say he’s well fitted for his position. Will see him again on my next car service next year.
8/31/2020
Wally C. VERIFIED CUSTOMER
John was very helpful
8/31/2020
Jinhua Y. VERIFIED CUSTOMER
good service
8/31/2020
Cannice C. VERIFIED CUSTOMER
Excellent service, friendly approach and ability to make all of my family feel like important customers.Thank you so much!
8/31/2020
Daniel T. VERIFIED CUSTOMER
Man Wong is the ultimate professional. Very knowledgeable. He is the reason I come back to the Longo Lexus Service Dept.
8/31/2020
Charles D. VERIFIED CUSTOMER
Even though my issue was not resolved. I believe Edgar did all that he could do to try and resolve my issue.
8/31/2020
Lynette T. VERIFIED CUSTOMER
Great service.!
8/31/2020
Vivian C. VERIFIED CUSTOMER
Excellent service and knowledgeable provided by Man.
8/31/2020
Alejandra M. VERIFIED CUSTOMER
Great customer service! Super friendly and helpful. Thank you Robin.
8/31/2020
Julie P. VERIFIED CUSTOMER
Great job!
8/31/2020
JOSE D. VERIFIED CUSTOMER
Quick, reliable, and efficient. Mr. Man Wong kept me updated via text throughout the whole process. Thanks again for the overall positive experience. A+
8/31/2020
Paula C. VERIFIED CUSTOMER
Excellent service as usual.
8/31/2020
VANNA C. VERIFIED CUSTOMER
I’m happy with Mr. Ho’s service. Thanks.
8/30/2020
Ronald F. VERIFIED CUSTOMER
David was superb. I appreciated his patience and customer service. He’s deserves a raise.